Skip to main content

Fourth generation iPhone. Repair is straightforward, but the front glass and LCD must be replaced as a unit. GSM / 8, 16, or 32 GB capacity / Model A1332 / Black and White. This page aims to help users troubleshoot, fix, and seek help for the iPhone 4.

2375 Questions View all

Why won't my phone restore?

I plugged in my phone to charge after sending a text and 15 minutes later it turned off. I haven't dropped or spilled anything on it. It will not turn on unless its plugged into a wall plug or ihome. It says connect to iTunes. I connected it to my computer and have the latest iTunes and iPhone software. I have to force start my iphone by pressing the power button and home button at the same time and once it starts turning on I keep holding the home button until iTunes pops up on my computer. I click restore on iTunes and it will start to restore for about ten seconds and then my iphone will turn off. (It sort of flashes like when a screenshot is taken and then is completely black) then on the computer it says error 2001. I've tried using different power chords and unplugging multiple times. I've also restarted my computer many times and nothing seems to work. I've also tried DFU mode. I've had this phone for about two months now so it's still new but it also means I can't return it to apple. (Note: it's an iPhone 4.)

Answered! View the answer I have this problem too

Is this a good question?

Score -1
2 Comments

have you tried changing the hosts file in itunes?

by

did you clean inside the charging port? dirt easily builds up in there and stops information being sent or received by a connection but not necessarily charging. use a toothpick to get rid of any dirt and try again.

by

Add a comment

2 Answers

Chosen Solution

replace battery. If problem persists with new battery you have a short on your board

Was this answer helpful?

Score 0
Add a comment
Most Helpful Answer

it could be a bad charge port or battery

Was this answer helpful?

Score 1

1 Comment:

The battery says its at 100% when it's plugged in

by

Add a comment

Add your answer

Marie will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 1,117