4s Only charges when turned off, not recognized by itunes
My phone quit charging when it's turned on. If I shut it off, it charges fine (but slow), but I use it enough that I charge it a couple times a day.. so shutting it off means I miss calls mid-day.
I replaced the battery & pentalobe screws with the kit from ifixit, but my problem remains (although the new battery gives me longer life between charges).
Could it be the dock? I figured if the dock was bad it wouldn't charge at all, but since it charges when powered off maybe the dock is fine & I have an internal board issue.
I'd hate to lose the info on the 4s, and I cant back it up because itunes wont recognize it when plugged into my laptop... just says "unrecognized USB device", tried Apple & aftermarket charging cords (and they all work fine on my ipad). Not sure if it's related or not but it all occurred about the same time, after I dropped it (but its in an Otterbox case).
Is this a good question?