Skip to main content

A 10.1 inch Samsung tablet computer with a 1.4 GHz processor, 1280x800 pixel LCD, and 149 ppi multi-touch display. The model number of the device is GT-N8013ZW. Released August 2012, repair of this device is straightforward.

125 Questions View all

Why can't I connect to a wifi network?

my Samsung Galaxy 10.1 tablet suddenly stopped connecting to my wifi modem. I get momentarily connected with an excellent signal, but the tablet keeps trying to reconnect and doesn't stay on.

Samsung service says that they can fix it remotely, for $100. for a month of coverage.

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Chosen Solution

It sounds like the 'Samsung Support' that you spoke with may not actually be from Samsung, if they are going to charge you $100 a month to keep your WiFi working. I would recommend getting in contact directly with Samsung here.

It may be possible that it is software issue. Have you tried doing a factory reset? If that doesn't solve it, it may be a hardware issue.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Ray will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 2,678