Model A1238 / 80, 120, or 160 GB hard drive / black or silver metal front

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replaced hard drive, now getting a red X on the screen

just replaced the 80gb hard drive in my iPod classic and put it back together, now Im getting a red X and the www.apple/support link.

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I think you got the red X since it is a new drive and needs to be formatted by itunes to be recognized as a drive. did you try to restore your ipod with iTunes after you get into disk mode ?

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Hi,

the red X means that somethings wrong with the hardware. That is normal due to the fact, that your new hard drive hasn't been restored.

http://www.command-tab.com/2006/03/30/hi...

Use the link above to set your iPod into "Disk Mode". Then connect the iPod to your computer and let iTunes restore your iPod.After that the red X shouldn't show up again, if yes, something else is damaged too.

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thanks, I can get it into Diagnostic mode but not Disk mode

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When the screen goes blank during reset, immediately press the combination for the disk mode. That might take several attempts. In one case, i needed 15 tries until i got it into disk mode.

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The red X is indicating that the hard drive is not connected at all. Try to reseat the cable and make sure it is in all the way. When you flip back the retaining clip, there should only be one white line showing on the cable end.

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If it still doesn't work, you might try replacing the hard drive connector, sometimes they go bad.

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Update on my experience. The drive was bad. I sent it back to the service place I ordered it from. They tested it and the drive itself is defective.

FYI: with this red X issue you cannot get the iPod into disk mode in order to do a restore. So iTunes is completely useless. Diagnostics mode is the only thing you can try and then run through all the tests in order to narrow down the problem.

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