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Repair guides and disassembly information for Apple's Macintosh personal computers.

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Just the gray apple screen showing?

Hi everyone im desperate about my Imac and macbook pro not working anymore, i recenlty moved to another town far from where i bought them and when i came to my new town and started my imac , nothing happens except for the gray screen and the eternal apple. And as for my mac book a few weeks ago i dropped it and it has the same problem. I tried to find something related but the solutions of pressing the keys on the keyboards do not work at all. And i left the OS installation cd on my hometown and its been so difficult to get one borrowed. Please help me i'm desperate because i need to work on the devices and none of them work :( im desperate.

Answered! View the answer I have this problem too

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If you can ask one question at a time it would help. First we need the last three figures of your serial numbers to know which machines you have. Lets start with the iMac:

Restart the machine and hold down the Shift key to see if it will start in safe mode. If we can get it running, it can be used to help fix the MBP. You can contact Apple and they will sell you a replacement system disk for either machine for $16 plus shipping. Let us know your results.

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