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My mac bokpro s currupt so the customer service guy says...

When I turn m mac on the screen is off set and the pixles showbig on the part where the screen is off set. I need to len out my compter and fix any currption. How do I do this?

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Please give us the last three figures of your serial number so we know what machine you have.

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Backup your important files, reformat the HD disk and reinstall the OS. Bring over a few files at a time. Reboot. If the problem reoccurs the last group of files you transferred has the corruption. Delete all those files and bring them back one at a time, rebooting each time. You'll find the bad file OR if your lucky and the corruption was in a replaced system file or preference it will be gone completely.

Good Luck,

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