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Why doesn't my silence button work anymore?

When flipping the switch to silent, the "silent" and "non-silent" icons flash on the screen at random times. The phone will only stay silent for a few minutes or less at a time although it is set on silent. How would one fix this? The phone has not been damaged or exposed to moisture. It just started one day.

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Thank you. Yes, I think the connection is loose, but I am too scared to open it up and take it apart. I've gotten used to it and just use headphones when needing to silence it. Still, I would be happy to hear some suggestions if any.


== This is ==

a DIY site - if you're not comfortable doing it yourself print out the guide and take it to an electronics repair shop that will do it for you.

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Good Luck,



I took it apart following the Vibrate/Ring Switch guide. Everything seemed to be connected properly, so I jiggled some pieces around and put it back together. The silence worked for the first hour, then after changing it back to ring it reverted back to the original issue (flash the silence ring back-and-forth and vibrate if vibrate is on). Not sure what needs to be replaced.


My mute button will not let my calls come in


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1 Answer

Most Helpful Answer

You need to replace the headphone/silent switch/ volume control cable.

I had the same problem. First it was the silent switch becoming very intermittant, then the volume control worked only down ... this is when I HAD to fix it.

Following this guide will work. I found the hardest bit to remove the rear cover without damaging it.

the cable and switch comes in 2 varieties, make sure you get the correct one for your phone.

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