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The power-supply cable does not give energy

device: ASUS A3F

problem: the PC doesn't get energy

description: the PC starts to not get energy by the power pack. First we try to change power pack, but it doesn't work, the second power pack work better but only in some positions, I mean, the ending part of the cable had to be bent up, or down, only same position worked. Then a day it stops to work in those postion and the PC doesn't longer work.

I think the problem is in the PC, not in the cable, but I'm not an expert, so what I should do?

Hi, Giovanni.

(I'm italian, sorry if I made some error or I don't am plain and for the low quality of the images, I don't have better)

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Answered! View the answer I have this problem too

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Good job in posting those photos. Looks good and explains what is going on :-)

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Sorry for the photos. I uploaded them when I made the question, but I didn't know that I have to add them in the text to show them. I was thinking that you were seeing the photos when I read your answer.

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Giovanni Riva, use a multimeter (voltmeter) and measure the output of your power supply. You should get 19V at the tip. Keep the meter attached and move the cable around, to see if there is a break on the connector. If you power supply works properly, I would suggest that the problem is the DC connector in your computer. you may to disassemble it and use your voltmeter at the DC jack. It does sound like it is either loose on the board or the jack is not making proper contact. You may have to replace it. Hope this helps, good luck.

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but the connector is under the processor (there is written "intel"), what I can do? I must disassemble completely the PC? however thanks you!

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Yes you do. Also I am not sure if I understand you correctly, the jack should be on the side of the board, not under the processor?

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if you see the immage of the back of the closed PC I add the location of the connettor. There is a removable pannel just there but if you remove it there is under a copper tube the word "intel" so I think there is the processor, and under there should be the connector. so I think will be very difficult to manage to arrive there. I'm thinking to make a hole in the up side to find out it more easily. However I will try to add another image to make it more plain.

thank you!!!

G

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Giovanni Riva, I do not see any image:-) Add your images to your original question. Check on my answer to this question repair battery connector iPhone 4 for an explanation on how to attach images.

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sorry, I didn't find the camera!!! but the images aren't good enought to see the word "intel" but there is! (there are however) So, if it isn't the processor what is it?

thank you again for the help! I had never teared apart something so big that isn't already destroied! ^.^

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Please use the VOM and test the power cord. You can use it in another device for you sure is working or now. Test too the outlet wall if there are voltage. Use desk lamp if working is o.k The problem is the power cord.

If the power cord is o.k, the problem is the power supply or main switch test for open or faulty.

[http://www.youtube.com/watch?v=Ftc3EQGZo...

God bless you

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Giovanni will be eternally grateful.
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