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The fourth Google Nexus smartphone, released November 13, 2012.

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I have a non responsive touch screen. Can I recover my data?

I purchased my Nexus 4 during the first Wave. I received my phone a day before I left on a tour across the country. Mid way through the tour, the device slipped out of my pocket on to the floor. It was it's first fall, and it was a fatal one. There is a large crack across the screen, and the screen doesn't respond to any touch input. The display still works fine though. But the glass seems to be pressed to close as I can see the liquid crystal move a bit when I try to use it. I did not have the device in USB Mass Storage mode and I had yet to unlock the bootloader. After numerous calls to both google and LG...they claim they can do nothing for me in terms of recovering the data.

Is there any way to recover what I have on the phone at all? Better yet, is there anyway to repair the screen? I will even go as far as purchasing a new phone, removing the main board from my original N4 and placing it in the new one if it would work.

EDIT: Figured I should update and thank anyone who's responded. The utility mentioned bellow is amazing. However, unless the phone has USB debugging enabled, there isn't much hope. As far has I know the N4 stock cannot function as a USB host. So for now, my N4 sits idle on a self until I decide to replace the screen. It's just amazing...four small cracks towards the top, and the touch screen is simply dead. I have an HTC One S where over 70% of the display is completely shattered, and shards are missing as well...and it still functions perfectly. Thanks everyone for the insight...and remember to turn usb debugging on : (

Answer this question I have this problem too

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@farisqtpie, please read below. There's a lot of good information. Most likely, you'll be able to get a USB-OTG cable and connect a mouse to your device to control it while your screen is broken, and back up data one of any number of ways.

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turning USB debugging on, lets anyone have access to your phone so i don't recommend leaving it on for security reasons.

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@qpunk, USB debugging doesn't do much unless plugged into a device that has a working ADB file, drivers, and knowledge of what to do with said ADB. Also, you must grant access to a new device trying to access your device.

Leaving it on is a security hole, sure, but a small one at that.

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i have this exact same problem with my nexus 7, the screen part it got cracked and once the screen was replaced the touch screen would not/will not work still...

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hoo ! My android phone dose not support OTG what can i do ?

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It's maybe too late, but the NEXUS 4 has a Host Controller, you can put in a Mouse and Control the Phone without the touch!

All you need is a OTG Host Kabel.

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6 Comments:

Nice, that hadn't even crossed my mind and I use OTG all the time. Whoops.

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Your worst try is the one you never did. Cost? $0.00 Value? enormous.

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Android Data Recovery is a powerful data recovery program which can help Android users recover data even if their Android phones break down because of cracked screen, water-damaged, black screen or even dead. No matter what your Android is suffering, you can retrieve the data from your broken Android and have it repaired or "retired".

Read the details from: How to Retrieve Data from a Broken Screen Samsung Phone

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My display card of HTC Desire 526G+ has broken but the touch is working. How can I get photos from the phone to pc with a charging cable I got with it.

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U can plug in a key board into phone to unlock phone , works great!

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same as my case:

-use a Bluetooth keyboard to navigate to Setting and Backup & Reset.

-use USB cable to copy your photos to your PC.

-use AdroidLost app via Google Play on your chrome for additional needs.

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here is the solution : https://www.youtube.com/watch?v=UjyrX83m...

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I have an LG tablet with a broken and non-responsive digitizer. This method works for me perfectly.

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http://forum.xda-developers.com/showthre...

This looks like your best bet, if after thoroughly reading any instructions there and nothing helps you, try posting a question in the q&a for the Nexus 4.

This might also help you: http://www.dotkam.com/2013/01/16/backup-...

Cheers!

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Hey

I had the same problem, When my Screen go broken , I had to recover all my contacts and pictures, Didnt wanted to buy the 3rd party Apps to recover data , Finally found '''this Method''' to recover data, See if its helps you

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When you find you lose data, the first thing you need to do is stop using your device immediately. Why? In fact, these deleted files are just become unseen, you can still get them back before they are overwritten. Then you need to find a professional third party LG Nexus 5 data recovery tool to recover lost data from Google Nexus 5/4.

Here is the best Google Nexus data recovery tool for you, which is called FonePaw Android Data Recovery. The program is specially designed for you to recover lost data including contacts, messages, photos, video, audio and documents on Google Nexus 5/4.

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You can try connecting the phone to the computer and transfer files to the PC or you can use some third party utility to create backup.

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Christopher Robinson will be eternally grateful.
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