15" MacBook Pro won't boot up
When I try to turn on my macbook pro, the gray screen comes up and the spinning icon is moving. However, it never leaves this screen. When I had a mac fanatic look at it, he stated that the bootstrapping has failed. Apparently this has to do with something not working correctly when the system is trying to boot. Anyway, I really need the information on my HD as it has not been backed up recently (my bad, big one). Is there a way to fix the bootstrap? And how can i get the data off the HD?
Thank you so much for any assistance....
Shirley
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by iRobot