Model A1238 / 80, 120, or 160 GB hard drive / black or silver metal front

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Why will itunes not recognize when I plug my iPod up?

When I plug my iPod up, Itunes does not prompt or otherwise recognethat I have plugged it in and I therefore cannot load songs onto it. I bought it used and have not been able to load any usic onto it. I need help please! Thank you.

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I have worked with a few of these, first try cleaning out the dock connector with a toothbrush, then try it. If that doesn't work, try a hard reset (Hold Menu, and Select until it shuts down) if that doesn't work, let me know so we can troubleshoot it further.

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