The Kenmore Elite HE3 is a washing machine by Kenmore.

599 Questions View all

Loud bang, door opened and it cannot close again

During the spinning cycle, we heard a loud bang and the washer had moved diagonal. The door was opened with the clothes still wet inside. When trying to close the door it doesn't lock. If we push the door and try to start the washer it does, but we cannot be holding the door permanently.

Any suggestions?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

corey, it sounds like your door latch/lock is failing. I suggest you first check the door switch button, it is just above the door latch. It is possible that the button has broken. Also check to make sure your door is aligned properly. If the door lock assembly is broken, you can replace it yourself. You can order a new door lock assembly from place like this. The part number is 8182634 and the instructions are attached. You can download the service manual from here. Hope this helps, good luck.

Block Image

Block Image

Was this answer helpful?

Score 1
Add a comment

Add your answer

corey will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 472