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Fourth generation iPhone. Repair is straightforward, but the front glass and LCD must be replaced as a unit. GSM / 8, 16, or 32 GB capacity / Model A1332 / Black and White. This page aims to help users troubleshoot, fix, and seek help for the iPhone 4.

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iPhone 4 Disabled but cant connect to iTunes to fix it

I just got an iPhone 4. I set it up with a passcode so no one would go through it. My friend tried to unlock it, and now it's disabled to the point where I have to connect it to iTunes to enable it. I didn't have a chance to connect it to my iTunes before he did that. When I try to connect it to iTunes, it says that I have to remove the passcode, but I obviously can't. How do I fix this?

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35 Comments

Thanks a million asf -- nothing else worked, not hard-reset or DFU mode (I couldn't get my iPhone 5 to enter dfu at all!) but that simple tip worked perfectly!!

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i need to fix it soon

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my iphone is disabled and not connected to itunes plzzzz help me....some body

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What if i dont have a laptop

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good after noon i really need some help can you tell me how to unloock my iphone without a cumputer hope to heare back from you.

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9 Answers

Chosen Solution

Thomas, try going into DFU Mode and restoring your phone:

  • Connect your iPhone to your computer.
  • Turn your iPhone off.
  • Press and hold the power button for 3 seconds.
  • While continuing to hold the Power button, press the home button for 10 seconds.
  • Keep holding down the home button, and release the power button for another 10 seconds.
  • iTunes should now detect the iPhone in recovery mode. Press OK, and restore your iPhone.
  • Now you can release the buttons. If you have not reached this point, then you have not entered DFU Mode.

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50 Comments:

thank you so much this helped and worked :D

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even in DFU mode I still cant connect to iTunes keep getting error 9006 please help

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tika, try this from Apple:

There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).

Verify that access to ports 80 and 443 are allowed on your network.

Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.

Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.

Restore your device while connected to a different network.

Restore using a different computer."

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THX, it really helped me

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off find my iphone

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I fixed my device using this guide - iPhone is Disabled Error Fix

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3 Comments:

its stuck on the connect to itunes screen i connected it to my computer but its not even being detected now what should i do

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how to get on dfu mode???

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here tell you to enter the DFU mode

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oldturkey03 my Iphone did that to and my aunt did this thing and it worked it is a video

try this

http://www.bing.com/videos/search?q=when...

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1 Comment:

Pls my iphone home button is broken.... How else can i get into the recovery mode with my iphone disabled and requesting for itunes

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All you have to do is you have to press and hold the home and lock button and the up volume button

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Basically just power off your phone for 10 seconds and then switch it on and then connect it to your laptop or computer and then install you ios again and it should work!

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1 Comment:

My iPhone is and cnnect to iTunes pales help

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Here's the easiest Guide if your iPhone is disabled - You can fix this error in 5 steps https://www.youtube.com/watch?v=O4Tmt3IW...

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2 Comments:

my home button won't work, what to do?

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Have you found a solution to this yet?

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Try to enter DFU mode and connect your device to PC, make sure all the drive work fine.

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If you enter DFU mode to unlock iPhone, your data will lost, if you have backup, you need restore from backup.

Apart from the DFU mode can unlock iPhone, you can use your iTunes or iCloud to unlock iPhone, but same as DFU mode, you will loss all data in iPhone, but you can restore from backup after that you have unlocked iPhone.

If you don’t want loss data and your iPhone system is iOS 8 or precious, you can use Siri to unlock iPhone without password for free. This method is suitable for only a few iPhone.

Or you can use Eelphone iPhone Unlock to unlock your iPhone in steps.

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Hi, facing such a situation, you can put your iPhone into recovery mode and then try to restore it with iTunes. If failed, please continue to apply iCloud to remotely erase your iPhone. Doing so can also fix the problem, but this method requires “Find My iPhone” to be enabled on your device. Alternatively, using an iPhone unlocking tool is the other great solution to this problem. Many users have reported that such a tool called Joyoshare iPasscode Unlocker has the ability to fix such issues without any limitations and difficulty. Hope these ways can be useful to you all.

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Thomas will be eternally grateful.
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