Model A1238 / 80, 120, or 160 GB hard drive / black or silver metal front

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iPod Classic flashing apple logo, will not reset, enter disk or dignos

Ipod Classic flashing apple logo, will not reset, will not enter disk mode, will not enter diagnostic mode.

I've been having this problem for a couple of months. It started when I had my iPod playing normally, then when I looked at it to switch it off, it said it was charging even though it was not plugged in and would not respond to my attempts to switch it off. I left it playing in my bag and it ran out of battery.

When I plugged it into the computer and tried to charge it, it would not work, the apple logo flashes randomly when I try to reset it [center and menu buttons], it does not reset. Nothing changes when I try to put it into diagnostic [center and skip back buttons] or disk mode [center and play buttons].

It will eventually stop flashing, and then when I try to reset it the same thing happens again.

After waiting a very long time [over a week] It will ask to be connected for charging, I will charge it, and it will play just fine until I touch it, upon pressing any buttons it will immediately make a whirring noise and go back to the flashing apple logo.

Please let me know what may be wrong with it and how I could fix it?

Thank you

PS: I have updated my iTunes software and when it was working, I did a factory reset through iTunes and re-synced everything, which did not correct the problem.

Answered! View the answer I have this problem too

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Jen, could be that it is your dock connector. Check with a new cable and check the pins. Make sure they are not bend or broken. If all that checks out, open up the iPod and take a look at all the connections. Make sure the cables are all inserted properly and at minimum invest in a new battery. Reevaluate from that point on.

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Thank you, I figured I would have to open it up but wanted to make sure there wasn't some special trick I missed :/ so hard to open though!


I know it is a bit of a PITA to open it up, but not impossible.check on here for the guides iPod Classic Repair Best of luck to you.


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do you hear any extrange sound ? , probe changing hard disk for a known good ... and try again

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no, the hard disk is not broken thanks though :)


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Jen will be eternally grateful.
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