Skip to main content

The Droid Razr is an Android-based, 4G LTE-capable smartphone designed by Motorola.

60 Questions View all

How do I reset a frozen screen on my razr?

I was in a call, & when I tried to end it, my phone froze. Now it is stuck with the call display still showing, and it won't let me do anything. I can't turn it off, and with no battery to take out, I have no idea how to reset it.

Answered! View the answer I have this problem too

Is this a good question?

Score 8
1 Comment

my razer cannt switch on.. only after the razer logo out then its off again.. helep helepp

by

Add a comment

13 Answers

Chosen Solution

I would suggest removing the battery for a few minutes. It's not the most difficult thing to get to.

Motorola Droid RAZR Battery Replacement

You don't need to actually remove the battery, just unplug the terminal for a few minutes.

Was this answer helpful?

Score 3

1 Comment:

My phone is not working after battery replacement and stopping on Intel what I have to do please help

by

Add a comment
Most Helpful Answer

My phone did the EXACT same thing. This is the fix that worked for me since the Razr doesn't allow you to take the battery out:

Hold the volume DOWN button + Power Button down at the same time for 10-15 seconds and the phone will power off. It might just restart. If it doesn't, wait 20 seconds then power it back on.

VOLUME DOWN BUTTON + POWER BUTTON held down at the same time for 10-15 seconds. This will power the phone down. Then you can turn it back on!!

Was this answer helpful?

Score 25

18 Comments:

Thanks so much! It worked!!!

by

Worked for me too! Thank you!

by

It worked for me too. Thanks for this very helpful information.

by

Great Advice!!!!!!!!! It worked!

by

I was in a panic!! This worked!!!

by

Show 13 more comments

Add a comment

Yay! Thank you for the advice of Volume Down & Power at same time for 15 seconds, it worked!!!

Was this answer helpful?

Score 1

1 Comment:

yes this was the only thing that worked for me thanks.

by

Add a comment

hold volumn down + power button together worked for me to. thank you

Was this answer helpful?

Score 0
Add a comment

Just worked for me too! thanks

Was this answer helpful?

Score 0
Add a comment

don't take your battery out voids the warenty power + volum down works

Was this answer helpful?

Score 0
Add a comment

Omg you're amazing, was about to bring my droid razr into Verizon because nothing worked and it's been frozen since yesterday, but this simple trick worked! Thanks!

Was this answer helpful?

Score 0

2 Comments:

Does not work all of the time. First, just to get the Motorolla icon to appear can take 20 attempts. Then, most people are afraid that a complete restore will him to lose all files - does not happen with my Iphone - so he is left with turning it off, then if on again, same problem. Also, his requires to hold onto power button once green light comes on to get to any menu. Solution - get an Iphone.

by

Worked great for me. It only took once, not twenty. Didn't lose any files.

by

Add a comment

wow - genius! thanks! I was about to head to Verizon also!

Was this answer helpful?

Score 0
Add a comment

THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!I was also about to take it to verizon because nothing worked including holding down the power button...holding the volune down at the same as the power worked! Much appreciated :)

Was this answer helpful?

Score 0
Add a comment

I did that. But everytime I turn it back on it freezes turning on and its been like this for two days now. What do I do now.

Was this answer helpful?

Score 0
Add a comment

thumbs up !!!!!!!! bravo !!!!!!! it worked, by pushing volume down + power button at the same time. great........ mir of pakistan

Was this answer helpful?

Score 0
Add a comment

My Motorola Razr is not working. When it restarts it just frozen into a Red Screen and not move forward to Home-screen and remains the same for the rest of time.

What should I do to recover it.

Thanks....

Was this answer helpful?

Score 0
Add a comment

i have the same problem My Motorola Droid Razr is not working. When it restarts it just frozen into a Red Screen and not move forward to Home-screen and remains the same for the rest of time.

Kindly guide....

Was this answer helpful?

Score 0
Add a comment

Add your answer

susyq will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 18

Past 30 Days: 48

All Time: 28,177