Skip to main content

Model A1369, 1.6, 1.7, or 1.8 GHz Processor, 64, 128 or 256GB Flash Storage

328 Questions View all
Question Closed

Liquid Damage, erratic behavior on battery

I spilled beer on my air, it wouldn't turn on at all. I took it in to the apple store and was simply informed that it would cost $750 to repair, so I bought the tools and decided I'd try cleaning it myself.

I took the back off and battery out and cleaned a little, but didn't see much residue (there was a bit, but not on any visible PCB, only on the aluminium and battery. I cleaned it off the aluminium, mostly off the battery -- on the middle cell there are some... shiny patches on the bottom side that don't seem to come off.

I found out that if the battery is absent and the power plugged in, the computer can turn on and functions normally, if the battery is in, sometimes it works. If the battery is in but unplugged and is not screwed in, it works on AC power. If the battery is plugged in but not screwed in, the computer will start on AC power, but recognizes the battery and if the AC power is removed it will function on battery (I didn't try this for very long). It will not, however, power on with just battery in that state.

If the battery is connected and bottom plate are both screwed back on it doesn't seem to be able to power on at all, AC or otherwise.

So, what should I do? Would replacing the battery possibly help? Could there be damage elsewhere? Should I get a multimeter and test things, and if so, what should I test?

Thanks,

--Derek

e: other notes. When plugged in, the power adapter has a green light and also when able to start the computer with the battery plugged in, the battery reports full charge.

Also, based on answers to other liquid-damage-related questions, sounds like its a good idea to get a new battery regardless, so I'm going to do that (probably through apple since iFixit is out) but I would still appreciate any advice or insight into the problem.

e2: took it to apple store a second time, this time to get the battery replaced. They replaced it (for free!!!) and now it works perfectly.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
1 Comment

Well, turns out it's not completely solved. The new battery was killed. It still works on (just) AC though. I'm not sure what other parts might be causing this issue, maybe i'll try disassembling it further and cleaning out under the battery connector or something.

by

Add a comment

2 Answers

Chosen Solution

I would think the board needs more than a little cleaning... corrosion takes time, as you found out. Look over the board carefully with a magnifier, follow some of the cleaning advice found under "liquid damage" tags to the right. Hopefully you haven't shorted out any components.

If this answer was helpful please remember to return and mark it Accepted.

Was this answer helpful?

Score 2

2 Comments:

Yeah, that's my plan. I'm out of thermal paste though and all the local places are closed, so I have to wait till tomorrow. Need to do that before I can take off the logic board.

by

Well, I did a much more thorough cleaning of the logic board, and the problem persists -- it only works on AC (battery unplugged). So I assume that either something is shorted, or that not cleaning it earlier resulted in permanent damage to the new battery (like the last one). Anyway, thanks.

by

Add a comment

I have a similar situation—no spills per se but previous liquid damage under the trackpad ("Service battery" message for some time) and then an unredeemable shutdown after touching with wet fingers. Replaced the battery (old one visibly worn away in one spot), now a similar set of contingencies except that screwing in the battery doesn't (always) stop it from turning on. (Won't turn on only with battery, sometimes won't turn on after shutting down even plugged in, but removing and reinserting the battery seems to restore the ability to turn on while plugged in (but not when not). Runs on battery just fine after turning on while plugged in.

Curious what the outcome of this was! Did you ever figure it out/fix it?

Was this answer helpful?

Score 0
Add a comment
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 847