Model A1238 / 80, 120, or 160 GB hard drive / black or silver metal front

865 Questions View all

Why doesn't iTunes recognize my iPod?

hello, every time I put my iPod into my computer it never shows up on iTunes, but it shows up on my computer folder.

Answered! View the answer I have this problem too

Is this a good question?

Score 0

Comments:

The IPOD may be Obsolete in Apple's eyes and will not be recognized by CURRENT iTunes software. Happened to me today--- My great IPOD Click Wheel is old but was working great. If i had not been updating my iTunes -- it would still work. Now it is a paperweight.

by

@ceej at the time this question was asked, the iPod Classic series was only about 2 years old. So not likely that Apple considered it quite obsolete yet.

I use a 3rd gen Apple iPod and use an old version iTunes without any difficulties.

by

Add a comment

2 Answers

Chosen Solution

Here's the Apple troubleshooting guide for this problem for Windows users: http://support.apple.com/kb/TS1363

And for Mac users:

http://support.apple.com/kb/TS1410

Good luck!

Was this answer helpful?

Score 2
Add a comment

What version of iTunes do you have? You may need to update to the latest version, that could solve your problem.

Was this answer helpful?

Score 0
Add a comment

Add your answer

ciroc obama will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 10

All Time: 3,668