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Current version by: jayeff

Text:

Hi @designated10301
-Try uninstalling the Microsoft ACPI Compliant Control Method Battery drivers in ''Device Manager > Battery''
+Try uninstalling the Microsoft ACPI Compliant Control Method battery drivers in ''Device Manager > Battery'', and then when they have been uninstalled, close all open windows and restart the laptop in the normal manner.
-Once the drivers have been uninstalled, close all open windows and then restart the laptop in the normal manner.
-
-During the following startup, Windows will reinstall the drivers. Check if it has resolved the problem
+During the following startup, Windows will reinstall the drivers. Check if the battery shows that it is charging correctly etc. If it does allow it to fully charge (if necessary) and then check if it now works OK

Status:

open

Edit by: jayeff

Text:

Hi @designated10301
-Try uninstalling the Microsoft ACPI Compliant Control Method drivers in ''Device Manager > Battery''
+Try uninstalling the Microsoft ACPI Compliant Control Method Battery drivers in ''Device Manager > Battery''
Once the drivers have been uninstalled, close all open windows and then restart the laptop in the normal manner.
During the following startup, Windows will reinstall the drivers. Check if it has resolved the problem

Status:

open

Original post by: jayeff

Text:

Hi @designated10301

Try uninstalling the Microsoft ACPI Compliant Control Method drivers in ''Device Manager > Battery''

Once the drivers have been uninstalled, close all open windows and then restart the laptop in the normal manner.

During the following startup, Windows will reinstall the drivers. Check if it has resolved the problem

Status:

open