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Current version by: Gretschmann

Title:

Can I save my iMac?

Text:

Hello,
I have a iMac Retina 5K, 27 inch, Late 2015. See picture.
Let me explain....
About 2 years ago, I got infected by a virus (just before that episode, everything was working fine). After scanning and eliminating that virus, it never came back to normal. As of now, it takes forever to startup, opening an application is painfully long, I cannot access my password from System Preference. I am a musician and I cannot use my Universal Audio Apollo 4 in Logic. Opening Mail is an adventure by itself. After a while, it takes more than 5 minutes to read the mail. You get the picture. I feel I can still use my iMac and maybe repair it?
What would be the update to repair it? Any suggestions?
Thanks.
[image|3402217]
+
+=== Update (08/21/24) ===
+
+@danj
+
+Dan,
+
+here it is.
+
+[image|3402852]

Device:

iMac Intel 27" Retina 5k Display

Status:

open

Original post by: Gretschmann

Title:

Can I save my iMac?

Text:

Hello,

I have a iMac Retina 5K, 27 inch, Late 2015. See picture.

Let me explain....

About 2 years ago, I got infected by a virus (just before that episode, everything was working fine). After scanning and eliminating that virus, it never came back to normal. As of now, it takes forever to startup, opening an application is painfully long, I cannot access my password from System Preference. I am a musician and I cannot use my Universal Audio Apollo 4 in Logic. Opening Mail is an adventure by itself. After a while, it takes more than 5 minutes to read the mail. You get the picture. I feel I can still use my iMac and maybe repair it?

What would be the update to repair it? Any suggestions?

Thanks.

[image|3402217]

Device:

iMac Intel 27" Retina 5k Display

Status:

open