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Current version by: Marty Rippens ,

Title:

My MacBook is frozen and it will not shut down. What's wrong?

Text:

My macbook isMacBook has been frozen for two days nownow, and I can't turn it off. I have tried the power button, with command controlbutton as well as command, control, and power buttons simultaneously with no result etcresult. I can move the mousemouse, but I can notcannot do anything when I try to give a command. When I push the power buttonbutton, the screen goes black andblack. And when I turn it on againagain, it turns at the same screen. It looks like it goes to sleep and wakes up on the same screen. Any suggestion?
My macbook isMacBook has been frozen for two days nownow, and I can't turn it off. I have tried the power button, with command controlbutton as well as command, control, and power buttons simultaneously with no result etcresult. I can move the mousemouse, but I can notcannot do anything when I try to give a command. When I push the power buttonbutton, the screen goes black andblack. And when I turn it on againagain, it turns at the same screen. It looks like it goes to sleep and wakes up on the same screen. Any suggestion?
 
P.S I haventhaven't tried to take[https://www.ifixit.com/Guide/MacBook+Unibody+Model+A1342+Battery+Replacement/1667|take out the batterybattery] because I'm scared maybe something worse will happen.
P.S I haventhaven't tried to take[https://www.ifixit.com/Guide/MacBook+Unibody+Model+A1342+Battery+Replacement/1667|take out the batterybattery] because I'm scared maybe something worse will happen.

Device:

MacBook Unibody Model A1342

Status:

open

Accepted Answer:

83714

Edit by: Andrew Optimus Goldberg ,

Title:

My MacBook is frozen and it will not shut down. What's wrong?

Text:

My macbook is frozen for two days now and I can't turn it off. I have tried the power button, with command control and power with no result etc. I can move the mouse but I can not do anything when I try to give a command. When I push the power button the screen goes black and when I turn it on again it turns at the same screen. It looks like it goes to sleep and wakes up on the same screen. Any suggestion?

P.S I havent tried to take out the battery because I'm scared maybe something worse will happen.

Device:

MacBook 13-inch Mid 2010Unibody Model A1342
MacBook 13-inch Mid 2010Unibody Model A1342

Status:

open

Accepted Answer:

83714

Edit by: originalmachead and oldturkey03 (vote details) ,

Title:

My MacBook is frozen and it will not shut down. What's wrong?

Text:

My macbook is frozen for two days now and I can't turn it off. I have tried the power button, with command control and power with no result etc. I can move the mouse but I can not do anything when I try to give a command. When I push the power button the screen goes black and when I turn it on again it turns at the same screen. It looks like it goes to sleep and wakes up on the same screen. Any suggestion?

P.S I havent tried to take out the battery because I'm scared maybe something worse will happen.

Device:

MacBook 13-inch  Mid 2010

Status:

open

Accepted Answer:

83714

Original post by: dedej33 ,

Title:

My MacBook is frozen and it will not shut down. What's wrong?

Text:

My macbook is frozen for two days now and I can't turn it off. I have tried the power button, with command control and power with no result etc. I can move the mouse but I can not do anything when I try to give a command. When I push the power button the screen goes black and when I turn it on again it turns at the same screen. It looks like it goes to sleep and wakes up on the same screen. Any suggestion?

P.S I havent tried to take out the battery because I'm scared maybe something worse will happen.

Device:

MacBook 13-inch  Mid 2010

Status:

open