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Current version by: russ

Title:

iMac Pro requires constant revival

Text:

I have a 2017 iMac Pro (A1862) that mostly works great.  But, if I shut it down or lose power for any amount of time, it won’t power up again until I do a “Revive” using Apple Configurator 2.  As I understand it,  revive resets the firmware on the T2 Security chip.  Any ideas why this might be happening?  Is there a coin battery inside that (if replaced) might fix this problem?  Thanks!

Device:

iMac Pro

Status:

open

Accepted Answer:

+723992

Original post by: russ

Title:

iMac Pro requires constant revival

Text:

I have a 2017 iMac Pro (A1862) that mostly works great.  But, if I shut it down or lose power for any amount of time, it won’t power up again until I do a “Revive” using Apple Configurator 2.  As I understand it,  revive resets the firmware on the T2 Security chip.  Any ideas why this might be happening?  Is there a coin battery inside that (if replaced) might fix this problem?  Thanks!

Device:

iMac Pro

Status:

open