Skip to main content
Help

Current version by: Dylan Perrocheau ,

Title:

My dualshock controllers do not connect to my PS4 pro

Text:

Hello,
My PS4 pro doesn’t allow any controler to connect wether I do it cordless or connected directly via USB (I checked, every controller I tested work on other PS4s). However, the controllers work only when I’m in safe mode. I tried many solutions as all the options in safe mode, I brought it back to the store I bought it from and even a local store that is used to fixing those, but no one as a clue of what the issue could be…
Thank you in advance for your assistance.
+
+=== Mise à jour (30/07/2021) ===
+In Addition to all of the above I did crack it open and none of the antennas are unplugged, nothing seems broken or out of order…

Device:

PlayStation 4 Pro

Status:

open

Original post by: Dylan Perrocheau ,

Title:

My dualshock controllers do not connect to my PS4 pro

Text:

Hello,

My PS4 pro doesn’t allow any controler to connect wether I do it cordless or connected directly via USB (I checked, every controller I tested work on other PS4s). However, the controllers work only when I’m in safe mode. I tried many solutions as all the options in safe mode, I brought it back to the store I bought it from and even a local store that is used to fixing those, but no one as a clue of what the issue could be…

Thank you in advance for your assistance.

Device:

PlayStation 4 Pro

Status:

open