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Current version by: Kristen Gismondi (vote details) ,

Text:

Taken from another post on here ([post|260758]):

``There is a series of steps you can take to attempt to fix this issue.``

``1) Press and hold the power key for 10 seconds to reboot the phone.``

``2) If that does not work, try using a different outlet or a different charging cable.``

``3) Next, you can try performing a hard reset on the phone. (Make sure to back up all your files as they may be lost in this process)``

* ``Turn the power off.``
* ``Press and hold the Power key and Volume Down key on the back of the phone.``
* ``Release the Power key when the LG logo is displayed, then press and hold the Power key again.``
* ``Release all keys when the Factory hard reset screen is displayed.``
* ``Press the Power key to continue or any of the Volume keys to cancel this process.``
* ``Press the Power key one more time to confirm the reset.``

``For other issues related to charging the LG G4, please refer to this Troubleshooting Guide: [[LG G4 Troubleshooting|LG Phone Troubleshooting]]``

Other than the already mentioned tips above, you may want to try cleaning your charger port carefully with a pin or sim ejector tool. Usually shining a torch into the charging port will reveal years of dust and pocket lint build up deep in the bottom of the charging port.

Hope this helps :)

Status:

-deleted
+open

Edit by: Jon Williams ,

Text:

Taken from another post on here ([post|260758]):
``There is a series of steps you can take to attempt to fix this issue.``
``1) Press and hold the power key for 10 seconds to reboot the phone.``
``2) If that does not work, try using a different outlet or a different charging cable.``
``3) Next, you can try performing a hard reset on the phone. (Make sure to back up all your files as they may be lost in this process)``
* ``Turn the power off.``
* ``Press and hold the Power key and Volume Down key on the back of the phone.``
* ``Release the Power key when the LG logo is displayed, then press and hold the Power key again.``
* ``Release all keys when the Factory hard reset screen is displayed.``
* ``Press the Power key to continue or any of the Volume keys to cancel this process.``
* ``Press the Power key one more time to confirm the reset.``
+
``For other issues related to charging the LG G4, please refer to this Troubleshooting Guide: [[LG G4 Troubleshooting|LG Phone Troubleshooting]]``
Other than the already mentioned tips above, you may want to try cleaning your charger port carefully with a pin or sim ejector tool. Usually shining a torch into the charging port will reveal years of dust and pocket lint build up deep in the bottom of the charging port.
Hope this helps :)

Status:

-open
+deleted

Edit by: Jon Williams ,

Text:

Taken from another post on here ([post|260758]):
``There is a series of steps you can take to attempt to fix this issue.``
``1) Press and hold the power key for 10 seconds to reboot the phone.``
``2) If that does not work, try using a different outlet or a different charging cable.``
``3) Next, you can try performing a hard reset on the phone. (Make sure to back up all your files as they may be lost in this process)``
* ``Turn the power off.``
* ``Press and hold the Power key and Volume Down key on the back of the phone.``
* ``Release the Power key when the LG logo is displayed, then press and hold the Power key again.``
* ``Release all keys when the Factory hard reset screen is displayed.``
* ``Press the Power key to continue or any of the Volume keys to cancel this process.``
* ``Press the Power key one more time to confirm the reset.``
-
-``For other issues related to charging the LG G4, please refer to this Troubleshooting Guide: [[LG G4 Troubleshooting|LG PhoneTroubleshooting]]``
+``For other issues related to charging the LG G4, please refer to this Troubleshooting Guide: [[LG G4 Troubleshooting|LG Phone Troubleshooting]]``
Other than the already mentioned tips above, you may want to try cleaning your charger port carefully with a pin or sim ejector tool. Usually shining a torch into the charging port will reveal years of dust and pocket lint build up deep in the bottom of the charging port.
Hope this helps :)

Status:

open

Original post by: Jon Williams ,

Text:

Taken from another post on here ([post|260758]):

``There is a series of steps you can take to attempt to fix this issue.``

``1) Press and hold the power key for 10 seconds to reboot the phone.``

``2) If that does not work, try using a different outlet or a different charging cable.``

``3) Next, you can try performing a hard reset on the phone. (Make sure to back up all your files as they may be lost in this process)``

* ``Turn the power off.``
* ``Press and hold the Power key and Volume Down key on the back of the phone.``
* ``Release the Power key when the LG logo is displayed, then press and hold the Power key again.``
* ``Release all keys when the Factory hard reset screen is displayed.``
* ``Press the Power key to continue or any of the Volume keys to cancel this process.``
* ``Press the Power key one more time to confirm the reset.``

``For other issues related to charging the LG G4, please refer to this Troubleshooting Guide: [[LG G4 Troubleshooting|LG PhoneTroubleshooting]]``

Other than the already mentioned tips above, you may want to try cleaning your charger port carefully with a pin or sim ejector tool. Usually shining a torch into the charging port will reveal years of dust and pocket lint build up deep in the bottom of the charging port.

Hope this helps :)

Status:

open