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Original post by: David Walker ,

Title:

Why won’t my controllers or USB ports work

Text:

My wireless controller will not sync with my console with or without USB connection. The synch button on my console doesn’t work either.  I purchased a corded controller to see if that would bypass the problem. I have tried all of the troubleshooting problems and have discovered that the USB ports and wireless/wired controller work after a hard shutdown. The problem is the second time I turn on my console it happens all over again.  So it seems unless I find a fix I have to hard kill my console every time which you can imagine is annoying given I can’t resume gaming where I left off and the boot time is MUCH longer. I can’t find anything that relates to my problem and the research I have done would make me believe Microsoft doesn’t support this kind of repair.

Device:

Xbox One

Status:

open