'internal' speaker not working, 'loud' speaker is fine
Text:
Hi, when I hold my Motorola G6 to my ear, no sound coming out. I switch on the loud speaker of the mobile phone and it is working fine.
No bluetooth in use, no headphone, etc. all volumes set to max
I have restarted the phone two times and I have checked the settings. Everything seems to be fine.
Do you have any clue, how I could identify the issue?
I am assuming that the speaker you are referring to, is the loudspeaker?
Sincerely Juergen
'internal' speaker not working, 'external' speaker is fine
Text:
Hi, when I hold my Motorola G6 to my ear, no sound coming out. I switch on the ‘external’ speaker of the mobile phone and it is working fine.
No bluetooth in use, no headphone, etc. all volumes set to max
I have restarted the phone two times and I have checked the settings. Everything seems to be fine.
Do you have any clue, how I could identify the issue?
Sincerely Juergen