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Current version by: Chad Chervitz ,

Title:

Two keys (P and the CAPS LOCK) aren't working. What could be wrong?

Text:

I have a MacBook Air 11” Early 2014 that has ONLY two keys that won’t work — the P and the CAPS LOCK key. Every other key presses just fine. I’ve removed the P and CapsLock chiclets, cleaned them and popped them back on, but that didn’t help. Could a loose keyboard cable only cause 2 keys not to work? Do I need to replace the entire keyboard or just a ribbon or both? Anyone have any suggestions. Thanks!

Device:

MacBook Air 11" Early 2014

Status:

open

Accepted Answer:

656531

Original post by: Chad Chervitz ,

Title:

Two keys (P and the CAPS LOCK) aren't working. What could be wrong?

Text:

I have a MacBook Air 11” Early 2014 that has ONLY two keys that won’t work — the P and the CAPS LOCK key. Every other key presses just fine. I’ve removed the P and CapsLock chiclets, cleaned them and popped them back on, but that didn’t help. Could a loose keyboard cable only cause 2 keys not to work? Do I need to replace the entire keyboard or just a ribbon or both? Anyone have any suggestions. Thanks!

Device:

MacBook Air 11" Early 2014

Status:

open