Original post by: jayeff ,
Hi @cocodb, How did you resolve the problem before, after each update? Are the latest printer [https://support.hp.com/us-en/drivers/selfservice/hp-envy-7640-e-all-in-one-printer-series/6617267/model/6617268|drivers] installed? Have you tried the Windows printer troubleshooter to see if this resolves the problem? Go to ''Start > Settings > Update and Security > Troubleshoot > Additional Troubleshooters > Printer''