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Current version by: mbelle ,

Title:

Laptop Dies When Unplugged

Text:

Hello all, first time here.
 
Recently inherited this MacBook from my dad who hasn’t used it in a year. The battery does not keep a charge and the laptop can only run on the power adapter. The MagSafe stays a constant orange. I have reset the PRAM and SMC and ran the hardware diagnostics which says everything is normal. Power report is as follows:
 
Battery Information:
 
* Model Information:
** Serial Number: C0142270EFVF90MA5
** Manufacturer: DP
** Device Name: bq20z451
** Pack Lot Code: 0
** PCB Lot Code: 0
** Firmware Version: 511
** Hardware Revision: 000a
** Cell Revision: 1200
* Charge Information:
** Charge Remaining (mAh): 839
** Fully Charged: No
** Charging: No
** Full Charge Capacity (mAh): 6018
* Health Information:
** Cycle Count: 105
** Condition: Normal
** Battery Installed: Yes
** Amperage (mA): 11
** Voltage (mV): 7395
 
It seems like the cycle count of 105 is well within its expected lifetime but I suspect the year with no use could have destroyed the battery. Anyways. not sure why there is a small amperage but it says it is not charging at all. I would bring the laptop to the Genius Bar or a service center but few places are open with COVID19 right now.
 
I’m willing to replace the battery myself if it seems that is the solution.
 
Thank you in advance for any guidance.

Device:

MacBook Air 13" Early 2014

Status:

open

Accepted Answer:

649065

Edit by: Dan ,

Title:

Laptop Dies When Unplugged

Text:

Hello all, first time here. Recently

Recently
inherited this MacBook from my dad who hasn’t used it in a year. The battery does not keep a charge and the laptop can only run on the power adapter. The magsafeMagSafe stays a constant orange. I have reset the PRAM and SMC and ran the hardware diagnostics which says everything is normal. Power report is as follows:
Hello all, first time here. Recently

Recently
inherited this MacBook from my dad who hasn’t used it in a year. The battery does not keep a charge and the laptop can only run on the power adapter. The magsafeMagSafe stays a constant orange. I have reset the PRAM and SMC and ran the hardware diagnostics which says everything is normal. Power report is as follows:
 
Battery Information:
 
Model* Model Information:

Serial

** Serial
Number: C0142270EFVF90MA5

Manufacturer

** Manufacturer
: DP

Device

** Device
Name: bq20z451

Pack

** Pack
Lot Code: 0

PCB

** PCB
Lot Code: 0

Firmware

** Firmware
Version: 511

Hardware

** Hardware
Revision: 000a

Cell

** Cell
Revision: 1200

Charge

* Charge
Information:

Charge

** Charge
Remaining (mAh): 839

Fully

** Fully
Charged: No

Charging

** Charging
: No

Full

** Full
Charge Capacity (mAh): 6018

Health

* Health
Information:

Cycle

** Cycle
Count: 105

Condition

** Condition
: Normal

Battery

** Battery
Installed: Yes

Amperage

** Amperage
(mA): 11
** Voltage (mV): 7395
It seems like the cycle count of 105 is well within its expected lifetime but I suspect the year with no use could have destroyed the battery. Anyways. not sure why there is a small amperage but it says it is not charging at all. I would bring the laptop to the Genius Bar or a service center but few places are open with COVID19 right now.
Model* Model Information:

Serial

** Serial
Number: C0142270EFVF90MA5

Manufacturer

** Manufacturer
: DP

Device

** Device
Name: bq20z451

Pack

** Pack
Lot Code: 0

PCB

** PCB
Lot Code: 0

Firmware

** Firmware
Version: 511

Hardware

** Hardware
Revision: 000a

Cell

** Cell
Revision: 1200

Charge

* Charge
Information:

Charge

** Charge
Remaining (mAh): 839

Fully

** Fully
Charged: No

Charging

** Charging
: No

Full

** Full
Charge Capacity (mAh): 6018

Health

* Health
Information:

Cycle

** Cycle
Count: 105

Condition

** Condition
: Normal

Battery

** Battery
Installed: Yes

Amperage

** Amperage
(mA): 11
** Voltage (mV): 7395
It seems like the cycle count of 105 is well within its expected lifetime but I suspect the year with no use could have destroyed the battery. Anyways. not sure why there is a small amperage but it says it is not charging at all. I would bring the laptop to the Genius Bar or a service center but few places are open with COVID19 right now.
 
Voltage (mV): 7395I’m willing to replace the battery myself if it seems that is the solution.
Voltage (mV): 7395I’m willing to replace the battery myself if it seems that is the solution.
 
It seems like the cycle count of 105 is well within its expected lifetime but I suspect the year with no use could have destroyed the battery anyways. Not sure why there is a small amperage but it says it is not charging at all. I would bring the laptop to the Genius Bar or a service center but few places are open with COVID19 right now. I am willing to replace the battery myself if it seems that is the solution. ThankThank you in advance for any guidance.
It seems like the cycle count of 105 is well within its expected lifetime but I suspect the year with no use could have destroyed the battery anyways. Not sure why there is a small amperage but it says it is not charging at all. I would bring the laptop to the Genius Bar or a service center but few places are open with COVID19 right now. I am willing to replace the battery myself if it seems that is the solution. ThankThank you in advance for any guidance.

Device:

MacBook Air 13" Early 2014

Status:

open

Original post by: mbelle ,

Title:

Laptop Dies When Unplugged

Text:

Hello all, first time here. Recently inherited this MacBook from my dad who hasn’t used it in a year. The battery does not keep a charge and the laptop can only run on the power adapter. The magsafe stays a constant orange. I have reset the PRAM and SMC and ran the hardware diagnostics which says everything is normal. Power report is as follows:

Battery Information:

Model Information:

Serial Number:    C0142270EFVF90MA5

Manufacturer:    DP

Device Name:    bq20z451

Pack Lot Code:    0

PCB Lot Code:    0

Firmware Version:    511

Hardware Revision:    000a

Cell Revision:    1200

Charge Information:

Charge Remaining (mAh):    839

Fully Charged:    No

Charging:    No

Full Charge Capacity (mAh):    6018

Health Information:

Cycle Count:    105

Condition:    Normal

Battery Installed:    Yes

Amperage (mA):    11

Voltage (mV):    7395

It seems like the cycle count of 105 is well within its expected lifetime but I suspect the year with no use could have destroyed the battery anyways. Not sure why there is a small amperage but it says it is not charging at all. I would bring the laptop to the Genius Bar or a service center but few places are open with COVID19 right now. I am willing to replace the battery myself if it seems that is the solution. Thank you in advance for any guidance.

Device:

MacBook Air 13" Early 2014

Status:

open