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The 4710HQ can take 32GB of RAM [https://ark.intel.com/content/www/us/en/ark/products/78930/intel-core-i7-4710hq-processor-6m-cache-up-to-3-50-ghz.html|per Intel], '''but it doesn’t mean it will work'''. '''The CPU and PCH are designed for 32GB, but you need to make sure the firmware can handle it (or update the BIOS to make it work)''' '''- even then it doesn’t always work due to design compromises or defects in certain board revisions (or a shared cost cutting compromise)''', so it’s safer for the OEM to rate the system at 16GB *officially* and you end up with some machines that don’t take it, while others are capable of handling it with full stability. '''Be prepared to take it out and go to the HP validated maximum just in case.'''
'''The issue with it not being validated is you do not know if it will work, so do not use the machine for critical work without evaluation time AND a memory test to be sure.'''
What I usually do when I want to max it out beyond the validated limit with the best chances are a BIOS update (last pre-Spectre for older machines/Current for Haswell+) to ensure the firmware is not a potential outliar issue. '''Even then, I won’t do it professionally to avoid the risk of having to undo the work and max it out to the OEM validation, but I’ll advise them to update the BIOS and see if it works out for them - it could work but it may also crash and burn but it isn’t MY problem because I warned them and told them how to move forward.'''
-Don’t mix and match modules in an HP - get a matched module kit. HP machines are absolute snowflakes about what works, so finding a good module is hard. The memory they use isn’t something most vendors will sell at retail, so it’s hard to find unless you buy a set that was made by one of the companies who sells OEM grade RAM at retail.
+Don’t mix and match modules in an HP - get a matched module kit. HP machines are absolute snowflakes about mixed module installs, so finding a pair that works is hard, especially since the compatibility is gone when one goes bad and you now need a matched pair. The memory they use isn’t something most vendors will sell at retail, so it’s hard to find unless you buy a set that was made by one of the companies who sells OEM grade RAM at retail.

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Edit by: Nick ,

Text:

-The 4710HQ can take 32GB of RAM [https://ark.intel.com/content/www/us/en/ark/products/78930/intel-core-i7-4710hq-processor-6m-cache-up-to-3-50-ghz.html|per Intel], '''but it doesn’t mean it will work'''. '''The CPU and PCH are designed for 32GB, but you need to make sure the firmware can handle it (or update the BIOS to make it work)''' '''- even then it doesn’t always work due to design compromises or defects in certain revisions/all revisions''', so it’s safer for the OEM to knock them all down to 16GB *officially* and you end up with some machines that don’t take it, while others are capable of handling it with full stability. '''Be prepared to take it out and go to the HP validated maximum just in case.'''
+The 4710HQ can take 32GB of RAM [https://ark.intel.com/content/www/us/en/ark/products/78930/intel-core-i7-4710hq-processor-6m-cache-up-to-3-50-ghz.html|per Intel], '''but it doesn’t mean it will work'''. '''The CPU and PCH are designed for 32GB, but you need to make sure the firmware can handle it (or update the BIOS to make it work)''' '''- even then it doesn’t always work due to design compromises or defects in certain board revisions (or a shared cost cutting compromise)''', so it’s safer for the OEM to rate the system at 16GB *officially* and you end up with some machines that don’t take it, while others are capable of handling it with full stability. '''Be prepared to take it out and go to the HP validated maximum just in case.'''
'''The issue with it not being validated is you do not know if it will work, so do not use the machine for critical work without evaluation time AND a memory test to be sure.'''
What I usually do when I want to max it out beyond the validated limit with the best chances are a BIOS update (last pre-Spectre for older machines/Current for Haswell+) to ensure the firmware is not a potential outliar issue. '''Even then, I won’t do it professionally to avoid the risk of having to undo the work and max it out to the OEM validation, but I’ll advise them to update the BIOS and see if it works out for them - it could work but it may also crash and burn but it isn’t MY problem because I warned them and told them how to move forward.'''
Don’t mix and match modules in an HP - get a matched module kit. HP machines are absolute snowflakes about what works, so finding a good module is hard. The memory they use isn’t something most vendors will sell at retail, so it’s hard to find unless you buy a set that was made by one of the companies who sells OEM grade RAM at retail.

Status:

open

Edit by: Nick ,

Text:

-The 4710HQ can take 32GB of RAM [https://ark.intel.com/content/www/us/en/ark/products/78930/intel-core-i7-4710hq-processor-6m-cache-up-to-3-50-ghz.html|per Intel], but it doesn’t mean it will work. The CPU and PCH are designed for it, but you need to make sure the firmware can handle it (or update the BIOS to make it work) and even then it doesn’t always work. Be prepared to go to the HP validated max if it doesn’t work.
+The 4710HQ can take 32GB of RAM [https://ark.intel.com/content/www/us/en/ark/products/78930/intel-core-i7-4710hq-processor-6m-cache-up-to-3-50-ghz.html|per Intel], '''but it doesn’t mean it will work'''. '''The CPU and PCH are designed for 32GB, but you need to make sure the firmware can handle it (or update the BIOS to make it work)''' '''- even then it doesn’t always work due to design compromises or defects in certain revisions/all revisions''', so it’s safer for the OEM to knock them all down to 16GB *officially* and you end up with some machines that don’t take it, while others are capable of handling it with full stability. '''Be prepared to take it out and go to the HP validated maximum just in case.'''
-The other problem is it is not validated - don't do it on a critical machine unless it's known to work and don't try it if you're having to work from home because that may not end well.
+'''The issue with it not being validated is you do not know if it will work, so do not use the machine for critical work without evaluation time AND a memory test to be sure.'''
-What I usually do to get it to work is to update the BIOS (final pre-Spectre on older pre high speed patch hardware) or the current BIOS on high speed patch systems first to give me the best possible chance. I won’t do it professionally, but I’ll advise them to update the BIOS and see if it works out for them.
+What I usually do when I want to max it out beyond the validated limit with the best chances are a BIOS update (last pre-Spectre for older machines/Current for Haswell+) to ensure the firmware is not a potential outliar issue. '''Even then, I won’t do it professionally to avoid the risk of having to undo the work and max it out to the OEM validation, but I’ll advise them to update the BIOS and see if it works out for them - it could work but it may also crash and burn but it isn’t MY problem because I warned them and told them how to move forward.'''
-Don’t mix and match in a HP - get a matched module kit. HP machines are absolute snowflakes about it and what works, but it often does if the modules are close enough - '''the issue is that perfect mixed pair is hard to find without failing a few times'''.
-
-Part of that is due to how bad the factory modules perform - no mainstream company retails the modules required to match the factory parts OEMs use unless you find something so cheap it’s sold as OEM AND Retail memory.
+Don’t mix and match modules in an HP - get a matched module kit. HP machines are absolute snowflakes about what works, so finding a good module is hard. The memory they use isn’t something most vendors will sell at retail, so it’s hard to find unless you buy a set that was made by one of the companies who sells OEM grade RAM at retail.

Status:

open

Edit by: Nick ,

Text:

The 4710HQ can take 32GB of RAM [https://ark.intel.com/content/www/us/en/ark/products/78930/intel-core-i7-4710hq-processor-6m-cache-up-to-3-50-ghz.html|per Intel], but it doesn’t mean it will work. The CPU and PCH are designed for it, but you need to make sure the firmware can handle it (or update the BIOS to make it work) and even then it doesn’t always work. Be prepared to go to the HP validated max if it doesn’t work.
The other problem is it is not validated - don't do it on a critical machine unless it's known to work and don't try it if you're having to work from home because that may not end well.
What I usually do to get it to work is to update the BIOS (final pre-Spectre on older pre high speed patch hardware) or the current BIOS on high speed patch systems first to give me the best possible chance. I won’t do it professionally, but I’ll advise them to update the BIOS and see if it works out for them.
-Don’t mix and match in a HP - get a matched module kit. HP machines are absolute snowflakes about it and what works, but it often does if the modules are close enough. Part of that is due to how bad the factory modules perform - no mainstream company retails the modules required to match the factory parts OEMs use unless you find something so cheap it looks like OEM memory sold at retail as a low end option.
+Don’t mix and match in a HP - get a matched module kit. HP machines are absolute snowflakes about it and what works, but it often does if the modules are close enough - '''the issue is that perfect mixed pair is hard to find without failing a few times'''.
+
+Part of that is due to how bad the factory modules perform - no mainstream company retails the modules required to match the factory parts OEMs use unless you find something so cheap it’s sold as OEM AND Retail memory.

Status:

open

Edit by: Nick ,

Text:

The 4710HQ can take 32GB of RAM [https://ark.intel.com/content/www/us/en/ark/products/78930/intel-core-i7-4710hq-processor-6m-cache-up-to-3-50-ghz.html|per Intel], but it doesn’t mean it will work. The CPU and PCH are designed for it, but you need to make sure the firmware can handle it (or update the BIOS to make it work) and even then it doesn’t always work. Be prepared to go to the HP validated max if it doesn’t work.
The other problem is it is not validated - don't do it on a critical machine unless it's known to work and don't try it if you're having to work from home because that may not end well.
What I usually do to get it to work is to update the BIOS (final pre-Spectre on older pre high speed patch hardware) or the current BIOS on high speed patch systems first to give me the best possible chance. I won’t do it professionally, but I’ll advise them to update the BIOS and see if it works out for them.
-Don’t mix and match in a HP - get a matched pair of modules in a kit. HP machines are absolute snowflakes about it and it has a low chance of working. Part of that is due to how bad the factory modules perform.
+Don’t mix and match in a HP - get a matched module kit. HP machines are absolute snowflakes about it and what works, but it often does if the modules are close enough. Part of that is due to how bad the factory modules perform - no mainstream company retails the modules required to match the factory parts OEMs use unless you find something so cheap it looks like OEM memory sold at retail as a low end option.

Status:

open

Edit by: Nick ,

Text:

The 4710HQ can take 32GB of RAM [https://ark.intel.com/content/www/us/en/ark/products/78930/intel-core-i7-4710hq-processor-6m-cache-up-to-3-50-ghz.html|per Intel], but it doesn’t mean it will work. The CPU and PCH are designed for it, but you need to make sure the firmware can handle it (or update the BIOS to make it work) and even then it doesn’t always work. Be prepared to go to the HP validated max if it doesn’t work.
The other problem is it is not validated - don't do it on a critical machine unless it's known to work and don't try it if you're having to work from home because that may not end well.
What I usually do to get it to work is to update the BIOS (final pre-Spectre on older pre high speed patch hardware) or the current BIOS on high speed patch systems first to give me the best possible chance. I won’t do it professionally, but I’ll advise them to update the BIOS and see if it works out for them.
+
+Don’t mix and match in a HP - get a matched pair of modules in a kit. HP machines are absolute snowflakes about it and it has a low chance of working. Part of that is due to how bad the factory modules perform.

Status:

open

Edit by: Nick ,

Text:

The 4710HQ can take 32GB of RAM [https://ark.intel.com/content/www/us/en/ark/products/78930/intel-core-i7-4710hq-processor-6m-cache-up-to-3-50-ghz.html|per Intel], but it doesn’t mean it will work. The CPU and PCH are designed for it, but you need to make sure the firmware can handle it (or update the BIOS to make it work) and even then it doesn’t always work. Be prepared to go to the HP validated max if it doesn’t work.
The other problem is it is not validated - don't do it on a critical machine unless it's known to work and don't try it if you're having to work from home because that may not end well.
-What I usually do to get it to work is to update the BIOS (final pre-Spectre on older pre high speed patch hardware) or the current BIOS on high speed patch systems first to give me the best possible chance.
+What I usually do to get it to work is to update the BIOS (final pre-Spectre on older pre high speed patch hardware) or the current BIOS on high speed patch systems first to give me the best possible chance. I won’t do it professionally, but I’ll advise them to update the BIOS and see if it works out for them.

Status:

open

Edit by: Nick ,

Text:

-The 4710HQ can take 32GB of RAM [https://ark.intel.com/content/www/us/en/ark/products/78930/intel-core-i7-4710hq-processor-6m-cache-up-to-3-50-ghz.html|per Intel], but it doesn’t mean it will work. The CPU and PCH are designed for it, but you need to make sure the firmware can handle it (or update the BIOS to make it work) and even then it doesn’t always work.
+The 4710HQ can take 32GB of RAM [https://ark.intel.com/content/www/us/en/ark/products/78930/intel-core-i7-4710hq-processor-6m-cache-up-to-3-50-ghz.html|per Intel], but it doesn’t mean it will work. The CPU and PCH are designed for it, but you need to make sure the firmware can handle it (or update the BIOS to make it work) and even then it doesn’t always work. Be prepared to go to the HP validated max if it doesn’t work.
The other problem is it is not validated - don't do it on a critical machine unless it's known to work and don't try it if you're having to work from home because that may not end well.
-What I usually do to get it to work is to update the BIOS (final pre-Spectre on older pre high speed patch) or the current BIOS on high speed patch systems first to give me the best possible chance.
+What I usually do to get it to work is to update the BIOS (final pre-Spectre on older pre high speed patch hardware) or the current BIOS on high speed patch systems first to give me the best possible chance.

Status:

open

Original post by: Nick ,

Text:

The  4710HQ can take 32GB of RAM [https://ark.intel.com/content/www/us/en/ark/products/78930/intel-core-i7-4710hq-processor-6m-cache-up-to-3-50-ghz.html|per Intel], but it doesn’t mean it will work. The CPU and PCH are designed for it, but you need to make sure the firmware can handle it (or update the BIOS to make it work) and even then it doesn’t always work.

The other problem is it is not validated - don't do it on a critical machine unless it's known to work and don't try it if you're having to work from home because that may not end well.

What I usually do to get it to work is to update the BIOS (final pre-Spectre on older pre high speed patch) or the current BIOS on high speed patch systems first to give me the best possible chance.

Status:

open