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Current version by: Asia Ford ,

Title:

MacBook trackpad and keyboard not working

Text:

The keyboard and the trackpad will not work. The pointer in stuck in the left corner and the keyboard doesn’t light up. The computer is still charging and turns on.
 
=== Update (04/19/2020) ===
 
Update: after a few hours of it being stuck like this my keyboard and trackpad finally started to work again, but the trackpad is still not clicking properly

Device:

MacBook Air 13" Retina Display 2019

Status:

open

Original post by: Asia Ford ,

Title:

MacBook trackpad and keyboard not working

Text:

The keyboard and the trackpad will not work. The pointer in stuck in the left corner and the keyboard doesn’t light up. The computer is still charging and turns on.

Device:

MacBook Air 13" Retina Display 2019

Status:

open