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Current version by: jayeff ,

Text:

Hi @feboi ,
What is the make and model number of the PC?
Appears as though the mouse may have possibly damaged the USB port or the USB controller in the PC.
First do not plug in the mouse any more, anywhere, until you have sorted out the PC problem first just to be safe.
-Turn off the PC and then use a strong light and a magnifying glass to visually inspect the USB port to check for any physical damage such as bent pins etc.
+Turn off the PC and then use a strong light and a magnifying glass to visually inspect the USB port to check for any physical damage such as bent pins etc. Also examine the mouse’s USB plug as well.
If they appear to be OK the PC will have to be opened to see if the USB port can be easily disconnected from the PC to try and isolate the problem further. Hopefully it may be a modular component and not one that is hard mounted onto the motherboard.

Status:

open

Original post by: jayeff ,

Text:

Hi @feboi ,

What is the make and model number of the PC?

Appears as though the mouse may have possibly damaged the USB port or the USB controller in the PC.

First do not plug in the mouse any more, anywhere, until you have sorted out the PC problem first just to be safe.

Turn off the PC and then use a strong light and a magnifying glass to visually inspect the USB port to check for any physical damage such as bent pins etc.

If they appear to be OK the PC will have to be opened to see if the USB port can be easily disconnected from the PC to try and isolate the problem further. Hopefully it may be a modular component and not one that is hard mounted onto the motherboard.

Status:

open