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Current version by: jayeff

Text:

Hi,
If any USB device is not being recognized by the phone or the phone is not recognized by a PC then most probably there is a problem with the USB port or it's’ connection to the systemboard perhaps.
Use a strong light and a magnifying glass to visually inspect the phone’s USB port enclosure for any dust or debris that may be preventing a good connection on the data pins (pins 2 & 3)
Also ensure that all the pins are there (5) and that they are straight and parallel with each other.
If there is anything lodged in the port enclosure, use a vacuum cleaner to try and get it out. Do not use a metal pin or probe as this may damage the pins or cause an electrical problem in the phone. If it won’t dislodge try using a wooden toothpick to ''gently'' pry it out.
-If it all appears to be OK then the phone will have to be opened and inspected as tothe cause of the problem.
+If it all appears to be OK then the phone will have to be opened and inspected as to the cause of the problem.
-Here’s a link to the ifixit https://www.ifixit.com/Device/LG_G7_Thin_Q guide which may help with this.
+Here’s a link to the ifixit [[Topic:LG G7 Thin Q]] guide which may help with this.

Status:

open

Edit by: jayeff

Text:

Hi,
If any USB device is not being recognized by the phone or the phone is not recognized by a PC then most probably there is a problem with the USB port or it's’ connection to the systemboard perhaps.
Use a strong light and a magnifying glass to visually inspect the phone’s USB port enclosure for any dust or debris that may be preventing a good connection on the data pins (pins 2 & 3)
Also ensure that all the pins are there (5) and that they are straight and parallel with each other.
-If there is anything lodged in the port enclosure, use a vacuum cleaner to try and get it out. Do not use a metal pin or probe as this may damage the pins or cause an electrical problem in the phone. If it won’t dislodge try using a wooden toothpick to ''gently'' pry it out
+If there is anything lodged in the port enclosure, use a vacuum cleaner to try and get it out. Do not use a metal pin or probe as this may damage the pins or cause an electrical problem in the phone. If it won’t dislodge try using a wooden toothpick to ''gently'' pry it out.
+
+If it all appears to be OK then the phone will have to be opened and inspected as tothe cause of the problem.
+
+Here’s a link to the ifixit https://www.ifixit.com/Device/LG_G7_Thin_Q guide which may help with this.

Status:

open

Edit by: jayeff

Text:

Hi,
-If any USB device is not being recognized by the phone then most probably there is a problem with the USB port or it's’ connection to the phone perhaps.
+If any USB device is not being recognized by the phone or the phone is not recognized by a PC then most probably there is a problem with the USB port or it's’ connection to the systemboard perhaps.
-Use a strong light and a magnifying glass to visually inspect the USB port enclosure for any dust or debris that may be preventing a good connection on the data pins (pins 2 & 3).
+Use a strong light and a magnifying glass to visually inspect the phone’s USB port enclosure for any dust or debris that may be preventing a good connection on the data pins (pins 2 & 3)
-If there is use a vacuum cleaner to try and get it out. Do not use a metal pin or probe,
+Also ensure that all the pins are there (5) and that they are straight and parallel with each other.
+
+If there is anything lodged in the port enclosure, use a vacuum cleaner to try and get it out. Do not use a metal pin or probe as this may damage the pins or cause an electrical problem in the phone. If it won’t dislodge try using a wooden toothpick to ''gently'' pry it out

Status:

open

Edit by: jayeff

Text:

Hi,
If any USB device is not being recognized by the phone then most probably there is a problem with the USB port or it's’ connection to the phone perhaps.
-Use a strong light and a magnifying glass to visually inspect the USB port enclosure for and dust or debris that may be preventing a good connection on the data pins (pins 2 & 3).
+Use a strong light and a magnifying glass to visually inspect the USB port enclosure for any dust or debris that may be preventing a good connection on the data pins (pins 2 & 3).
If there is use a vacuum cleaner to try and get it out. Do not use a metal pin or probe,

Status:

open

Original post by: jayeff

Text:

Hi,

If any USB device is not being recognized by the phone then most probably there is a problem with the USB port or it's’ connection to the phone perhaps.

Use a strong light and a magnifying glass to visually inspect the USB port enclosure for and dust or debris that may be preventing a good connection on the data pins (pins 2 & 3).

If there is use a vacuum cleaner to try and get it out. Do not use a metal pin or probe,

Status:

open