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Original post by: Babette Uno ,

Text:

Try to follow these are the steps which is given by amzon firestick support guys

* Restart your Fire TV device.
* Use the connection equipment that came with your device.
* Turn on any A/V receivers or sound bars connected to your Fire TV device and switch them to the correct input. Or connect your Fire TV device directly to the television.
* Disconnect the Fire TV device from the HDMI port then plug it back in.
* Try replacing your HDMI cable or HDMI hub (not included) with a new one.
* Use a High-Speed HDMI cable (not included) for streaming titles in 4K Ultra HD.
* Match your remote's source or input button to the HDMI port that your Fire TV is plugged into.

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