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Original post by: briana mull ,

Title:

Why can’t I hear out of the phone?

Text:

When someone calls me, they can hear me but I can’t hear them. When I make a phone call the speaker option is grayed out so I’m not able to put the phone on speaker. When I connect my earphones is doesn’t recognize them and instead it continues to play the music through the speaker

Device:

iPhone 7 Plus

Status:

open