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Original post by: Raven Hurst

Title:

Nexus 5X does not turn on after battery swap but screen shows charging

Text:

I recently replaced a swollen battery in a Nexus 5X. The phone powered up and operated normally with the swollen battery. Upon replacing it with this battery from amazon: (https://www.amazon.com/dp/B01H40OF4U/ref=cm_sw_r_tw_dp_U_x_QlF4DbTVT5Y69)

…the phone no longer turns on. It does show the battery charging imagery on the screen.

I left it to charge overnight, and while it shows me it’s charged, the power button does nothing.

Looking for some advice and troubleshooting steps. Thanks.

I already disposed of the swollen battery at Home Depot’s disposal bin. I didn’t want a swollen battery in my house.

Device:

Nexus 5X

Status:

open