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Current version by: Thomas Luckett ,

Text:

The Apple website explains that this problem can result from a faulty USB connection. They suggest that you try restoring with: 1. a different USB cable, or 2. a different USB port, or 3. a different computer.
The Apple website explains that this problem can result from a faulty USB connection. They suggest that you try restoring with: 1. a different USB cable, or 2. a different USB port, or 3. a different computer.
 
* https://support.apple.com/en-us/HT204770#usb
 
When I had the same problem I tried a different USB port, and that solved it.

Status:

open

Original post by: Thomas Luckett ,

Text:

The Apple website explains that this problem can result from a faulty USB connection. They suggest that you try restoring with: 1. a different USB cable, 2. a different USB port, 3. a different computer.

* https://support.apple.com/en-us/HT204770#usb

When I had the same problem I tried a different USB port, and that solved it.

Status:

open