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Current version by: Bill Shannon ,

Title:

Phone is powered on, but the screen is black

Text:

I have an iPhone 6 that had a mashed sleep/wake button that was no longer able to move.  The phone was powering on but the screen would stay black (not even a back light). I’ve replaced the button/ribbon cable thinking that it was stopping it from waking the screen.

The new sleep/wake button and ribbon cable are working (iTunes recognizes the device is in DFU mode after doing the hard reset with the sleep/wake button and the home button) but the screen is still staying black - even after doing a recovery update in iTunes.

I’ve tried using a few cracked screens as a testing device to see if they light up but still have the same results.

Is there another trick to try, or is this down to a failed chip?

Device:

iPhone 6

Status:

open

Accepted Answer:

584543

Original post by: Bill Shannon ,

Title:

Phone is powered on, but the screen is black

Text:

I have an iPhone 6 that had a mashed sleep/wake button that was no longer able to move.  The phone was powering on but the screen would stay black (not even a back light). I’ve replaced the button/ribbon cable thinking that it was stopping it from waking the screen.

The new sleep/wake button and ribbon cable are working (iTunes recognizes the device is in DFU mode after doing the hard reset with the sleep/wake button and the home button) but the screen is still staying black - even after doing a recovery update in iTunes.

I’ve tried using a few cracked screens as a testing device to see if they light up but still have the same results.

Is there another trick to try, or is this down to a failed chip?

Device:

iPhone 6

Status:

open