Original post by: BO ALMOND ,
Talked to 4 different customer support firestick agents over 3 days. Everyone read from the same book and went thru the exact same procedures. Finally I was told that I had a software or hardware issue and my only alternative was to replace it. Warranty ran out 2 months ago! I love my fire sticks, I have 5 of them. I hope that this isn’t a common problem.