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Original post by: Jimmy Tevis ,

Title:

Battery Not Present After Battery Replacement

Text:

I just replaced the battery in my SP4 using ifixit’s excellent guide. I have not adhered the screen to the base yet because I wanted to test first. Attached AC power and turned it on. Everything works except it is reporting “Battery not present” and dies as soon as I disconnect AC. Device manager also has nothing under Batteries.  Any ideas? Thanks!

Device:

Microsoft Surface Pro 4

Status:

open