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Original post by: Albert ,


The blue light is saying the battery is fully charged, so we know at least that portion of the hardware is working.

You might have a hardware issue with the power button itself.  You can test that by trying to boot into developer mode.

You might also be looking at a hardware issue with the screen. If the screen isn't working you could still boot, just with a black screen. If that's the case:

# '''If another monitor works on your computer, it is safe to assume that your monitor is bad and should be replaced.'''
# '''If your monitor works on another computer, it is possible that your video card is bad.'''

If your monitor and video card work with another computer, your motherboard probably has an issue. You can attempt to troubleshoot motherboard.

You can also do a USB restore with the [|Chromebook Recovery Utility] and see if the problem would be resolved.

In case any other issue may occur, you’d better [|back up your computer regularly] on external hard drive.

Hope my answer comes in handy.