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Current version by: Dan ,

Title:

Apple MacBook Pro 2016 replacement for enter-key (german key layout)

Text:

Dear iFixit community,
 
I own an Apple MacBook Pro 2016 15 inch model with the german keyboard layout (i.e. A1707 model with the second generation butterfly keys). In an attempt to fix a sticky key I removed the enter-key myself and broke a part of the plastic hinge in the process. Now I am looking for a replacement key for the enter-key for the german keyboard layout.
 
The mechanism still seems to work just perfectly fine, as far as I can see only a small part of the plastic hinge and one of the four small double pins of the enter-key itself, which connect to the plastic hinge, is broken. There are a number of online stores out there who sell not only full replacement keyboards but also individual keys. However, I’ve already contacted a lot of these online stores and all only seem to be able to sell the US-version of the enter-key.
 
I know that there is an Apple Replacement Program in place which offers free replacements, but I damaged the key which officially is not covered by the free replacement warranty. (They might still do it for goodwill if I get lucky.)
 
Does anyone know any source where you can order the german version of the enter-key for the second generation (or compatible version of another generation)? From the replacement videos I have seen it should be able to replace it yourself when only the plastic hinges and/or the key itself has taken some damage.
 
I will happily provide pictures of they keyboard and close-ups of the key socket and the key itself if needed. I welcome any suggestions or ideas you might have. Thank you all for your valuable input.
 
=== Update (06/27/2019) ===
 
 
Hey Dan,
 
Thank you for your response. I

I
do believe that you did not fully understand my current situation. In an attempt to fix the sticky key I already removed the enter-key in which process the plastic hinge was damaged. This is why I am looking for a replacement key. There

There
are various companies out there providing original 2nd gen butterfly keys (also for the enter-key) with all three respective parts (key cap + plastic hinge + rubber cup) but I have only been able to find the US-version. I

I
do not intend to get the whole keyboard replaced for hundreds of Euros since the key mechanism is working perfectly fine (i.e. the rubber cup is also not damaged). From

From
the three respective parts of the key I only need the key cap and plastic hinge. The issue I amI’m facing is that the enter-key of the german keyboard has a different shape from the US-version which means that I can only purchase the german one (I would not mind having a different symbol on the key itself).
Thank you for your response. I

I
do believe that you did not fully understand my current situation. In an attempt to fix the sticky key I already removed the enter-key in which process the plastic hinge was damaged. This is why I am looking for a replacement key. There

There
are various companies out there providing original 2nd gen butterfly keys (also for the enter-key) with all three respective parts (key cap + plastic hinge + rubber cup) but I have only been able to find the US-version. I

I
do not intend to get the whole keyboard replaced for hundreds of Euros since the key mechanism is working perfectly fine (i.e. the rubber cup is also not damaged). From

From
the three respective parts of the key I only need the key cap and plastic hinge. The issue I amI’m facing is that the enter-key of the german keyboard has a different shape from the US-version which means that I can only purchase the german one (I would not mind having a different symbol on the key itself).
 
The first foto shows the keyboard of the MacBook Pro 2016 in the german keyboard layout.
 
[image|1794789]
 
This second foto here shows the rubber cup mechanism (which seems to work perfectly fine and where I can not see any damage done) and next to it the removed enter-key (where the plastic hinge and one of the four plastic clips of the key cap itself were damaged. This removed part is the one I am looking for as a replacement.
 
[image|1794788]
 
=== Update (06/27/2019) ===
 
[Update]
 
(This might be a useful piece of information for anyone else facing a similar issue in the future and reading this ifixit post!)
 
I directly spoke with an Apple employee on phone, explained him the situation and provided him with the two fotos above. He took a look at it and told me that they would be able to replace only the key + plastic hinge which would probably come in at a lower cost (something in the 2-digit Euro figures for a few minutes of work time and the cost of the key itself) instead of having to replace everything since the key part belonging to the keyboard is still intact.
 
The free repair option offered in https://www.apple.com/support/keyboard-service-program-for-mac-notebooks/ does not apply since I removed the key myself.
 
This leaves me with two options:
 
# Get a german enter-key and replace it myself for the mere cost of the key.
# Get an appointment at an official Apple Store to get only the key replaced for a reasonable cost. Since original Apple stores (not authorized Apple dealers) only reside in few bigger cities, I would have to arrange everything and wait a few weeks to get that done.
 
If anyone knows about online dealers who sell original 2nd gen butterfly keys for the german keyboard layout I would be delighted and very thankful to know about it. In case I find an appropriate dealer I will post the corresponding information for other users here.

Device:

MacBook Pro 15" Touch Bar Late 2016

Status:

open

Edit by: fairwell ,

Title:

Apple MacBook Pro 2016 replacement for enter-key (german key layout)

Text:

Dear iFixit community,
 
I own an Apple MacBook Pro 2016 15 inch model with the german keyboard layout (i.e. A1707 model with the second generation butterfly keys). In an attempt to fix a sticky key I removed the enter-key myself and broke a part of the plastic hinge in the process. Now I am looking for a replacement key for the enter-key for the german keyboard layout.
 
The mechanism still seems to work just perfectly fine, as far as I can see only a small part of the plastic hinge and one of the four small double pins of the enter-key itself, which connect to the plastic hinge, is broken. There are a number of online stores out there who sell not only full replacement keyboards but also individual keys. However, I’ve already contacted a lot of these online stores and all only seem to be able to sell the US-version of the enter-key.
 
I know that there is an Apple Replacement Program in place which offers free replacements, but I damaged the key which officially is not covered by the free replacement warranty. (They might still do it for goodwill if I get lucky.)
 
Does anyone know any source where you can order the german version of the enter-key for the second generation (or compatible version of another generation)? From the replacement videos I have seen it should be able to replace it yourself when only the plastic hinges and/or the key itself has taken some damage.
 
I will happily provide pictures of they keyboard and close-ups of the key socket and the key itself if needed. I welcome any suggestions or ideas you might have. Thank you all for your valuable input.
 
=== Update (06/27/2019) ===
 
Hey Dan,
 
Thank you for your response. I do believe that you did not fully understand my current situation. In an attempt to fix the sticky key I already removed the enter-key in which process the plastic hinge was damaged. This is why I am looking for a replacement key. There are various companies out there providing original 2nd gen butterfly keys (also for the enter-key) with all three respective parts (key cap + plastic hinge + rubber cup) but I have only been able to find the US-version. I do not intend to get the whole keyboard replaced for hundreds of Euros since the key mechanism is working perfectly fine (i.e. the rubber cup is also not damaged). From the three respective parts of the key I only need the key cap and plastic hinge. The issue I am facing is that the enter-key of the german keyboard has a different shape from the US-version which means that I can only purchase the german one (I would not mind having a different symbol on the key itself).
 
The first foto shows the keyboard of the MacBook Pro 2016 in the german keyboard layout.
 
[image|1794789]
 
This second foto here shows the rubber cup mechanism (which seems to work perfectly fine and where I can not see any damage done) and next to it the removed enter-key (where the plastic hinge and one of the four plastic clips of the key cap itself were damaged. This removed part is the one I am looking for as a replacement.
 
[image|1794788]
 
=== Update (06/27/2019) ===
 
[Update]
 
(This might be a useful piece of information for anyone else facing a similar issue in the future and reading this ifixit post!)
 
I directly spoke with an Apple employee on phone, explained him the situation and provided him with the two fotos above. He took a look at it and told me that they would be able to replace only the key + plastic hinge which would probably come in at a lower cost (something in the 2-digit Euro figures for a few minutes of work time and the cost of the key itself) instead of having to replace everything since the key part belonging to the keyboard is still intact.
 
The free repair option offered in https://www.apple.com/support/keyboard-service-program-for-mac-notebooks/ does not apply since I removed the key myself.
 
This leaves me with two options:
 
# Get a german enter-key and replace it myself for the mere cost of the key.
# Get an appointment at an official Apple Store to get only the key replaced for a reasonable cost. Since original Apple stores (not authorized Apple dealers) only reside in few bigger cities, I would have to arrange everything and wait a few weeks to get that done.
 
If anyone knows about online dealers who sell original 2nd gen butterfly keys for the german keyboard layout I would be delighted and very thankful to know about it. In case I find an appropriate dealer I will post the corresponding information for other users here.

Device:

MacBook Pro 15" Touch Bar Late 2016

Status:

open

Edit by: fairwell ,

Title:

Apple MacBook Pro 2016 replacement for enter-key (german key layout)

Text:

Dear iFixit community,
 
I own an Apple MacBook Pro 2016 15 inch model with the german keyboard layout (i.e. A1707 model with the second generation butterfly keys). In an attempt to fix a sticky key I removed the enter-key myself and broke a part of the plastic hinge in the process. Now I am looking for a replacement key for the enter-key for the german keyboard layout.
 
The mechanism still seems to work just perfectly fine, as far as I can see only a small part of the plastic hinge and one of the four small double pins of the enter-key itself, which connect to the plastic hinge, is broken. There are a number of online stores out there who sell not only full replacement keyboards but also individual keys. However, I’ve already contacted a lot of these online stores and all only seem to be able to sell the US-version of the enter-key.
 
I know that there is an Apple Replacement Program in place which offers free replacements, but I damaged the key which officially is not covered by the free replacement warranty. (They might still do it for goodwill if I get lucky.)
 
Does anyone know any source where you can order the german version of the enter-key for the second generation (or compatible version of another generation)? From the replacement videos I have seen it should be able to replace it yourself when only the plastic hinges and/or the key itself has taken some damage.
 
I will happily provide pictures of they keyboard and close-ups of the key socket and the key itself if needed. I welcome any suggestions or ideas you might have. Thank you all for your valuable input.
 
=== Update (06/27/2019) ===
 
Hey Dan,
 
Thank you for your response. I do believe that you did not fully understand my current situation. In an attempt to fix the sticky key I already removed the enter-key in which process the plastic hinge was damaged. This is why I am looking for a replacement key. There are various companies out there providing original 2nd gen butterfly keys (also for the enter-key) with all three respective parts (key cap + plastic hinge + rubber cup) but I have only been able to find the US-version. I do not intend to get the whole keyboard replaced for hundreds of Euros since the key mechanism is working perfectly fine (i.e. the rubber cup is also not damaged). From the three respective parts of the key I only need the key cap and plastic hinge. The issue I am facing is that the enter-key of the german keyboard has a different shape from the US-version which means that I can only purchase the german one (I would not mind having a different symbol on the key itself).
 
The first foto shows the keyboard of the MacBook Pro 2016 in the german keyboard layout.
 
[image|1794789]
 
This second foto here shows the rubber cup mechanism (which seems to work perfectly fine and where I can not see any damage done) and next to it the removed enter-key (where the plastic hinge and one of the four plastic clips of the key cap itself were damaged. This removed part is the one I am looking for as a replacement.
 
[image|1794788]

Device:

MacBook Pro 15" Touch Bar Late 2016

Status:

open

Original post by: fairwell ,

Title:

Apple MacBook Pro 2016 replacement for enter-key (german key layout)

Text:

Dear iFixit community,

I own an Apple MacBook Pro 2016 15 inch model with the german keyboard layout (i.e. A1707 model with the second generation butterfly keys). In an attempt to fix a sticky key I removed the enter-key myself and broke a part of the plastic hinge in the process. Now I am looking for a replacement key for the enter-key for the german keyboard layout.

The mechanism still seems to work just perfectly fine, as far as I can see only a small part of the plastic hinge and one of the four small double pins of the enter-key itself, which connect to the plastic hinge, is broken. There are a number of online stores out there who sell not only full replacement keyboards but also individual keys. However, I’ve already contacted a lot of these online stores and all only seem to be able to sell the US-version of the enter-key.

I know that there is an Apple Replacement Program in place which offers free replacements, but I damaged the key which officially is not covered by the free replacement warranty. (They might still do it for goodwill if I get lucky.)

Does anyone know any source where you can order the german version of the enter-key for the second generation (or compatible version of another generation)? From the replacement videos I have seen it should be able to replace it yourself when only the plastic hinges and/or the key itself has taken some damage.

I will happily provide pictures of they keyboard and close-ups of the key socket and the key itself if needed. I welcome any suggestions or ideas you might have. Thank you all for your valuable input.

Device:

MacBook Pro 15" Touch Bar Late 2016

Status:

open