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Original post by: mike ,


I just read the manual and it does explain what red LED and 5 beeps is. “Pre-video memory error.”

It goes on to say:

* Reseat the DIMM’s
* Replace one at a time to isolate faulty module
* Replace third-party memory with HP (though just make sure they are DDR3L-1600 or 1866 1.35v, etc.)


* Replace system board

If the RAM are, in fact, the correct ones and seated properly then it may be the system board.