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Current version by: isideriorubelito ,

Title:

Random freezes & VDH002 "There may be an issue with a storage device"

Text:

Hi guys,

My mid 2015 MacBook Pro with Radeon graphics that I bought 2.5 years will randomly/intermittently freeze. Then when I restart the system I get a blinking “folder with ?“. I did reset SMC & NVRAM and its still failing.

My computer only work when you stop using it for a couple of hours, meaning you have to rest the system.

This problem is hard to replicate because it happens randomly. My system still has Apple care and it will expire around this August 29 2019.

Right now it’s working fine as I able to type this message, and when I run diagnostic it sees no problem. But when my computer freezes and that blinking  “folder with ?.“ will  appear again, I get VDH002 when I run diagnostic.

I managed to film it and upload it to youtube: [https://www.youtube.com/watch?v=aH0_FMK1CWo|MacBook Pro ssd problem]

Also note, 4 weeks ago, my system went into repair under AppleCare due to bulging battery issue, they did fix it for free and reinstall Mojave, so my MacOS is 4 weeks fresh.

I’ve talked to Apple support via phone and chat, and it seems that they are trying their best to imply that this is a software problem.

But when I search the internet about my problem, it seems that it’s more related to hardware.

Is this a software or hardware problem?

Device:

MacBook Pro 15" Retina Display Mid 2015

Status:

open

Accepted Answer:

559061

Edit by: Dan ,

Title:

Random freezes & VDH002 "There may be an issue with a storage device"

Text:

Hi guys,
 
My mid 2015 MacBook Pro with Radeon graphics that I bought 2.5 years will randomly/intermittently freeze. Then when I restart the system I get a blinking “folder with ?“. I did reset SMC & NVRAM and its still failing.
 
My computer only work when you stop using it for a couple of hours, meaning you have to rest the system.
 
This problem is hard to replicate because it happens randomly. My system still has Apple care and it will expire around this August 29 2019.
 
Right now it’s working fine as I able to type this message, and when I run diagnostic it sees no problem. But when my computer freezes and that blinking “folder with ?.“ will appear again, I get VDH002 when I run diagnostic.
 
I managed to film it anand upload it to youtube: [https://www.youtube.com/watch?v=aH0_FMK1CWo|MacBook Pro ssd problem]
I managed to film it anand upload it to youtube: [https://www.youtube.com/watch?v=aH0_FMK1CWo|MacBook Pro ssd problem]
 
Also note, 4 weeks ago, my system went into repair under AppleCare due to bulging battery issue, they did fix it for free and reinstall Mojave, so my MacOS is 4 weeks fresh.
 
I’ve talked to Apple support via phone and chat, and it seems that they are trying their best to imply that this is a software problem.
 
But when I search the internet about my problem, it seems that it’s more related to hardware.
 
Is this a software or hardware problem?

Device:

MacBook Pro 15" Retina Display Mid 2015

Status:

open

Edit by: Dan ,

Title:

Random freezes & VDH002 "There may be an issue with a storage device"

Text:

Hi guys,
 
My mid 2015 MacBook Pro with Radeon graphics that I bought 2.5 years will randomly/intermittently freeze. Then when I restart the system I get a blinking “folder with ?“. I did reset SMC & NVRAM and its still failing.
 
My computer only work when you stop using it for a couple of hours, meaning you have to rest the system.
 
This problem is hard to replicate because it happens randomly. My system still has Apple care and it will expire around this August 29 2019.
 
Right now it’s working fine as I able to type this message, and when I run diagnostic it sees no problem. But when my computer freezes and that blinking “folder with ?.“ will appear again, I get VDH002 when I run diagnostic.
 
I managed to film it an upload it to youtube: https://www.youtube.com/watch?v=aH0_FMK1CWo[https://www.youtube.com/watch?v=aH0_FMK1CWo|MacBook Pro ssd problem]
I managed to film it an upload it to youtube: https://www.youtube.com/watch?v=aH0_FMK1CWo[https://www.youtube.com/watch?v=aH0_FMK1CWo|MacBook Pro ssd problem]
 
Also note, 4 weeks ago, my system went into repair under AppleCare due to bulging battery issue, they did fix it for free and reinstall Mojave, so my MacOS is 4 weeks fresh.
 
I’ve talked to Apple support via phone and chat, and it seems that they are trying their best to imply that this is a software problem.
 
But when I search the internet about my problem, it seems that it’s more related to hardware.
 
Is this a software or hardware problem?

Device:

MacBook Pro 15" Retina Display Mid 2015

Status:

open

Edit by: Dan ,

Title:

Random freezes & VDH002 "There may be an issue with a storage device"

Text:

Hi guys,
 
My mid 2015 MacBook Pro with Radeon graphics that I bought 2.5 years will randomly/intermittently freeze. Then when I restart the system I get a blinking “folder with ?“. I did reset SMC & NVRAM and its still failing.
 
My computer only work when you stop using it for a couple of hours, meaning you have to rest the system.
 
This problem is hard to replicate because it happens randomly. My system still has Apple care and it will expire around this August 29 2019.
 
Right now it’s working fine as I able to type this message, and when I run diagnostic it sees no problem. But when my computer freezes and that blinking “folder with ?.“ will appear again, I get VDH002 when I run diagnostic.
 
I managed to film it an upload it to youtube.youtube: https://www.youtube.com/watch?v=aH0_FMK1CWo
I managed to film it an upload it to youtube.youtube: https://www.youtube.com/watch?v=aH0_FMK1CWo
 
Also note, 4 weeks ago, my system went into repair under AppleCare due to bulging battery issue, they did fix it for free and reinstall Mojave, so my MacOS is 4 weeks fresh.
 
I’ve talked to Apple support via phone and chat, and it seems that they are trying their best to imply that this is a software problem.
 
But when I search the internet about my problem, it seems that it’s more related to hardware.
 
Is this a software or hardware problem?

Device:

MacBook Pro 15" Retina Display Mid 2015

Status:

open

Edit by: Dan ,

Title:

RamdomRandom freezes & VDH002 "There may be an issue with a storage device"
RamdomRandom freezes & VDH002 "There may be an issue with a storage device"

Text:

Hi guys, my mid 2015 macbook pro with radeon graphics that I bought 2.5 years will randomly/intermittently freezes and when I restart I get a blinking “folder with ?“. I did reset sms/pram/vmram and still failing. My computer only work when you stop using it for a couple of hours, meaning you have to rest the macbook.
Hi guys, my mid 2015 macbook pro with radeon graphics that I bought 2.5 years will randomly/intermittently freezes and when I restart I get a blinking “folder with ?“. I did reset sms/pram/vmram and still failing. My computer only work when you stop using it for a couple of hours, meaning you have to rest the macbook.
 
This problem is hard to replicate because it happens randomly. My macbook still has apple careMy mid 2015 MacBook Pro with Radeon graphics that I bought 2.5 years will randomly/intermittently freeze. Then when I restart the system I get a blinking “folder with ?“. I did reset SMC & NVRAM and it will expire around this August 29 2019.[br]its still failing.
This problem is hard to replicate because it happens randomly. My macbook still has apple careMy mid 2015 MacBook Pro with Radeon graphics that I bought 2.5 years will randomly/intermittently freeze. Then when I restart the system I get a blinking “folder with ?“. I did reset SMC & NVRAM and it will expire around this August 29 2019.[br]its still failing.
 
RightMy computer only work when you stop using it for a couple of hours, meaning you have to rest the system.

This problem is hard to replicate because it happens randomly. My system still has Apple care and it will expire around this August 29 2019.

Right
now it’s working fine as I able to type this message, and when I run diagnostic it sees no problem. But when my computer freezes and that blinking “folder with ?.“ will appear again, I get VDH002 when I run diagnostic.[br]diagnostic.
RightMy computer only work when you stop using it for a couple of hours, meaning you have to rest the system.

This problem is hard to replicate because it happens randomly. My system still has Apple care and it will expire around this August 29 2019.

Right
now it’s working fine as I able to type this message, and when I run diagnostic it sees no problem. But when my computer freezes and that blinking “folder with ?.“ will appear again, I get VDH002 when I run diagnostic.[br]diagnostic.
 
I managed to film it an upload it to youtube. https://www.youtube.com/watch?v=aH0_FMK1CWo
 
Also note, 4 weeks ago, my macbooksystem went into repair under apple careAppleCare due to bulging battery issue, they did fix it for free and reinstall Mojave, so my MacOsMacOS is 4 weeks fresh.

I’ve talked to Apple support via phone and chat, and it seems that they are trying their best to imply that this is a software problem.
Also note, 4 weeks ago, my macbooksystem went into repair under apple careAppleCare due to bulging battery issue, they did fix it for free and reinstall Mojave, so my MacOsMacOS is 4 weeks fresh.

I’ve talked to Apple support via phone and chat, and it seems that they are trying their best to imply that this is a software problem.
 
I’ve talk to apple support via phone and chat, and it seems that they are trying their best to imply that this is a software problem. But whenBut when I search the internet about my problem, it’sit seems that it’s more related to hardware.
I’ve talk to apple support via phone and chat, and it seems that they are trying their best to imply that this is a software problem. But whenBut when I search the internet about my problem, it’sit seems that it’s more related to hardware.
 
Is this a software or hardware problem?

Device:

MacBook Pro 15" Retina Display Mid 2015

Status:

open

Original post by: isideriorubelito ,

Title:

Ramdom VDH002 "There may be an issue with a storage device"

Text:

Hi guys, my mid 2015 macbook pro with radeon graphics that I bought 2.5 years will randomly/intermittently freezes and when I restart I get a blinking “folder with ?“. I did reset sms/pram/vmram and still failing. My computer only work when you stop using it for a couple of hours, meaning you have to rest the macbook.

This problem is hard to replicate because it happens randomly. My macbook still has apple care and it will expire around this August 29 2019.[br]

Right now it’s working fine as I able to type this message, and when I run diagnostic it sees no problem. But when my computer freezes and that blinking  “folder with ?.“ will  appear again, I get VDH002 when I run diagnostic.[br]

I managed to film it an upload it to youtube. https://www.youtube.com/watch?v=aH0_FMK1CWo

Also note, 4 weeks ago, my macbook went into repair under apple care due to bulging battery issue, they did fix it for free and reinstall Mojave, so my MacOs is 4 weeks fresh.

I’ve talk to apple support via phone and chat, and it seems that they are trying their best to imply that this is a software problem. But when I search the internet about my problem, it’s seems that it’s more related to hardware.

Is this a software or hardware problem?

Device:

MacBook Pro 15" Retina Display Mid 2015

Status:

open