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Current version by: jayeff ,

Text:

Hi,
 
Since it is brand new, my view is that the product is faulty and should be replaced or repaired under warranty but check what is says in the warranty (if anything)
Since it is brand new, my view is that the product is faulty and should be replaced or repaired under warranty but check what is says in the warranty (if anything)
 
In the phone go to ''Settings > About phone > Legal information.''
 
If there is nothing mentioned regarding their dead pixel policy, [https://support.sonymobile.com/global-en/contactUs/|contact] Sony (select your location) and ask them.

Status:

open

Edit by: jayeff ,

Text:

Hi,
 
MySince it is brand new, my view is that the product is faulty and should be replaced or repaired but check what is says in the warranty (if anything)
MySince it is brand new, my view is that the product is faulty and should be replaced or repaired but check what is says in the warranty (if anything)
 
In the phone go to ''Settings > About phone > Legal information.''
 
If there is nothing mentioned regarding their dead pixel policy, [https://support.sonymobile.com/global-en/contactUs/|contact] Sony (select(select your location) and ask them.
If there is nothing mentioned regarding their dead pixel policy, [https://support.sonymobile.com/global-en/contactUs/|contact] Sony (select(select your location) and ask them.

Status:

open

Original post by: jayeff ,

Text:

Hi,

My view is that the product is faulty but check what is says in the warranty (if anything)

In the phone go to ''Settings > About phone > Legal information.''

If there is nothing mentioned [https://support.sonymobile.com/global-en/contactUs/|contact] Sony  (select your location) and ask them.

Status:

open