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Current version by: michellekalogeraki ,

Title:

Why is my keyboard not working?

Text:

Just woke up my laptop and my keyboard is not working at all, Touch Bar and Trackpad both work.
 
Have tried restarting and now can t even get into the computer as it won t let me past the password screen.
 
Nothing spilled on the keyboard, nothing touched it, it’s just stopped working!
 
=== Update (02/09/2019) ===
 
[image|1680329]
 
heres what diagnostics came up with

Device:

MacBook Pro 15" Touch Bar 2017

Status:

open

Edit by: Dan ,

Title:

Why is my keyboard not working?

Text:

Just woke up my laptop and my keyboard is not working at all, Touch Bar and Trackpad both work.
 
Have tried restarting and now can t even get into the computer as it won t let me past the password screen. Nothing

Nothing
spilled on the keyboard, nothing touched it, it’s just stopped working!
Have tried restarting and now can t even get into the computer as it won t let me past the password screen. Nothing

Nothing
spilled on the keyboard, nothing touched it, it’s just stopped working!

Device:

MacBook Pro 15" Touch Bar 2017

Status:

open

Edit by: Dan ,

Title:

Why is my keyboard not working?

Text:

justJust woke up my laptop and my keyboard is not working at all. touchbarall, Touch Bar and trackbarTrackpad both work. have

Have
tried restarting and now can t even get into the computer as it won t let me past the password screen. nothing spiltNothing spilled on the keyboard, nothing touched it, it sit’s just stopped workingworking!
justJust woke up my laptop and my keyboard is not working at all. touchbarall, Touch Bar and trackbarTrackpad both work. have

Have
tried restarting and now can t even get into the computer as it won t let me past the password screen. nothing spiltNothing spilled on the keyboard, nothing touched it, it sit’s just stopped workingworking!

Device:

MacBook Pro 15" Touch Bar 2017

Status:

open

Original post by: michellekalogeraki ,

Title:

Why is my keyboard not working?

Text:

just woke up my laptop and my keyboard is not working at all. touchbar and trackbar both work. have tried restarting and now can t even get into the computer as it won t let me past the password screen. nothing spilt on the keyboard, nothing touched it, it s just stopped working

Device:

MacBook Pro 15" Touch Bar 2017

Status:

open