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Current version by: jayeff

Text:

Hi @tdvocals ,
If you have Win 10 installed here’s a couple of things to try:
''Try repairing the installation using a Win 10 recovery disc.'' Your recovery partition info may be corrupted
A Win 10 recovery disc can be created from any known working Win 10 PC.
All you need is a 8GB USB flashdrive and about 40-60 minutes of time. In the host PC, go to ''Control Panel > Recovery > create a recovery drive'' and follow the prompts.
When you have the USB recovery drive, insert it into the laptop and turn on the laptop.
When it starts and ''before'' it boots into Windows, get into BIOS and alter the boot priority to boot from the USB as 1st boot option. You will also need to enable CSM to allow you to boot from a USB drive. Save the changes and exit from BIOS.
When the laptop restarts, it should boot into the Windows Recovery Environment menu area.
Select ''Troubleshoot > Advanced > StartUp repair'' and follow the prompts.
DO NOT select Reset this PC, as this could reinstall Windows and erase your data if you select the wrong option.
-''Try doing a system restore'' to a point in time before the problem started and check if this resolves the problem. This won’t affect your data but will affect any OS updates or programs, newly installed or updated since that time.
+''Try doing a system restore'' to a point in time before the problem started and check if this resolves the problem. This won’t affect your data but will affect any OS updates or programs, newly installed or updated since that time. They will have to be done again.
(If there are no system restore points available, you may wish to set this up as a future safeguard. Go to Start > Control panel > Recovery > Configure system restore. Have noticed that Win 10 doesn’t set this up by default)

Status:

open

Original post by: jayeff

Text:

Hi @tdvocals ,

If you have Win 10 installed here’s a couple of things to try:

''Try repairing the installation using a Win 10 recovery disc.'' Your recovery partition info may be corrupted

A Win 10 recovery disc can be created from any known working Win 10 PC.

All you need is a 8GB USB flashdrive and about 40-60 minutes of time. In the host PC, go to ''Control Panel > Recovery > create a recovery drive'' and follow the prompts.

When you have the USB recovery drive, insert it into the laptop and turn on the laptop.

When it starts and ''before'' it boots into Windows, get into BIOS and alter the boot priority to boot from the USB as 1st boot option. You will also need to enable CSM to allow you to boot from a USB drive. Save the changes and exit from BIOS.

When the laptop restarts, it should boot into the Windows Recovery Environment menu area.

Select ''Troubleshoot > Advanced > StartUp repair'' and follow the prompts.

DO NOT select Reset this PC, as this could reinstall Windows and erase your data if you select the wrong option.

''Try doing a system restore'' to a point in time before the problem started and check if this resolves the problem. This won’t affect your data but will affect any OS updates or programs, newly installed or updated since that time.

(If there are no system restore points available, you may wish to set this up  as a future safeguard. Go to Start > Control panel > Recovery > Configure system restore. Have noticed that Win 10 doesn’t  set this up by default)

Status:

open