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Current version by: oldturkey03 (vote details) ,

Title:

My computer won't work after factory restart

Text:

So did a factory restart on my computer. Now when I try to set it up after I put in country and timezone it wants to install an update. I followed all the steps of connecting to the internet and letting it run whatever you need to do, but it's not working. It keeps wanting to go through the process over and over again I've done it like 10 times. Any help would be greatly appreciated.
 
=== Update (12/23/2018) ===
 
[image|1651230]
 
[image|1651232]
 
[image|1651231]
 
These are the only screens that I can see.

Device:

Dell Inspiron 17-3721

Status:

open

Accepted Answer:

537744

Edit by: Shelby Leann Martin ,

Title:

My computer won't work after factory restart

Text:

So did a factory restart on my computer. Now when I try to set it up after I put in country and timezone it wants to install an update. I followed all the steps of connecting to the internet and letting it run whatever you need to do, but it's not working. It keeps wanting to go through the process over and over again I've done it like 10 times. Any help would be greatly appreciated.
 
=== Update (12/23/2018) ===
[image|1651230]
 
[image|1651232]
 
[image|1651231]
 
These are the only screens that I can see.

Device:

Dell Inspiron 17-3721

Status:

open

Original post by: Shelby Leann Martin ,

Title:

My computer won't work after factory restart

Text:

So did a factory restart on my computer. Now when I try to set it up after I put in country and timezone it wants to install an update. I followed all the steps of connecting to the internet and letting it run whatever you need to do, but it's not working. It keeps wanting to go through the process over and over again I've done it like 10 times. Any help would be greatly appreciated.

Device:

Dell Inspiron 17-3721

Status:

open