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Current version by: oldturkey03 (vote details) ,

Title:

Unable to Activate iPhone X after smashing the back

Text:

I fell on the back of my iPhone X right on the area where my sim card is located. After the fall I lost service and a triangle with a exclamation point appeared where my carrier should be. The phone continued to work like an iPod touch until i tried to restore it, now it I get stuck after connecting to wi-fi saying “Unable to Activate; An update is required to active your iPhone.” I’m pretty sure I have damaged the sim connector I want to know if there is any way to get my phone working as a iPod or replace the sim connector.

Device:

iPhone X

Status:

open

Accepted Answer:

526885

Original post by: Bryce Buckner ,

Title:

Unable to Activate iPhone X after smashing the back

Text:

I fell on the back of my iPhone X right on the area where my sim card is located. After the fall I lost service and a triangle with a exclamation point appeared where my carrier should be. The phone continued to work like an iPod touch until i tried to restore it, now it I get stuck after connecting to wi-fi saying “Unable to Activate; An update is required to active your iPhone.” I’m pretty sure I have damaged the sim connector I want to know if there is any way to get my phone working as a iPod or replace the sim connector.

Device:

iPhone X

Status:

open