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Current version by: Brett Johnson ,

Text:

Test your hard drive on another computer. Looking it up, other people have had the same problem with no solution with the PC. It sounds like an hard drive failure. The external disk drive may be broke.
 
But you can try going to “Disk Management” and see if your external hard drive appears…. (make sure it’s plugged in)
But you can try going to “Disk Management” and see if your external hard drive appears…. (make sure it’s plugged in)
 
If it shows up, you could either create a new partition or clean it and make a new one. This would erase you’re data. Do you have anything important you like to keep?

Status:

open

Original post by: Brett Johnson ,

Text:

Test your hard drive on another computer. Looking it up, other people have had the same problem with no solution with the PC. It sounds like an hard drive failure. The external disk drive may be broke.

But you can try going to “Disk Management” and see if your external hard appears…. (make sure it’s plugged in)

If it shows up, you could either create a new partition or clean it and make a new one. This would erase you’re data. Do you have anything important you like to keep?

Status:

open