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Current version by: jayeff ,

Text:

Hi,
 
It may be that the nVidia GPU has failed (or maybe even the fan for the nVidia GPU has failed and therefore itthe GPU won't be usedused, so as to prevent damage occurring to the chipGPU due to it overheating -this is only a guess on my part as I don't know this for sure).
It may be that the nVidia GPU has failed (or maybe even the fan for the nVidia GPU has failed and therefore itthe GPU won't be usedused, so as to prevent damage occurring to the chipGPU due to it overheating -this is only a guess on my part as I don't know this for sure).
 
Try running the ''custom component test for the video card'' in the [https://www.dell.com/support/home/au/en/audhs1/product-support/product/alienware-17-r2/diagnose|diagnostics program] for your laptop and check the results.
 
If you think that the video card fan isn’t working, here’s a link to the [https://topics-cdn.dell.com/pdf/alienware-17-r2_service-manual_en-us.pdf|service manual], which shows where the video card fan is located and how to access it. Scroll to p.90 to view the necessary pre-requisite steps and then the procedure to remove the video card fan.

Status:

open

Edit by: jayeff ,

Text:

Hi,
 
It may be that the nVidia GPU has failed (or maybe even the fan for the nVidia GPU has failed and therefore it won't be used to prevent damage to the chip -this is only a guess on my part as I don't know this for sure).
 
Try running the custom''custom component test for the video cardcard'' in the [https://www.dell.com/support/home/au/en/audhs1/product-support/product/alienware-17-r2/diagnose|diagnostics program] for your laptop and check the results.
Try running the custom''custom component test for the video cardcard'' in the [https://www.dell.com/support/home/au/en/audhs1/product-support/product/alienware-17-r2/diagnose|diagnostics program] for your laptop and check the results.
 
If tyouyou think that the video card fan isn’t working, here’s a link to the [https://topics-cdn.dell.com/pdf/alienware-17-r2_service-manual_en-us.pdf|service manual], which shows where the video card fan is located and how to access it .Scrollit. Scroll to p.90 to view the necessary pre-requisite steps and then the procedure to remove the video card fan.
If tyouyou think that the video card fan isn’t working, here’s a link to the [https://topics-cdn.dell.com/pdf/alienware-17-r2_service-manual_en-us.pdf|service manual], which shows where the video card fan is located and how to access it .Scrollit. Scroll to p.90 to view the necessary pre-requisite steps and then the procedure to remove the video card fan.

Status:

open

Edit by: jayeff ,

Text:

Hi,
 
It may be that the nVidia GPU has failed (or maybe even the fan for the nVidia GPU has failed and therefore it won't be used to prevent damage to the chip -this is only a guess on my part as I don't know this for sure)sure).
It may be that the nVidia GPU has failed (or maybe even the fan for the nVidia GPU has failed and therefore it won't be used to prevent damage to the chip -this is only a guess on my part as I don't know this for sure)sure).
 
Try running the custom component test for video card in the [https://www.dell.com/support/home/au/en/audhs1/product-support/product/alienware-17-r2/diagnose|diagnostics program] for your laptop and check the results.
 
If tyou think that the video card fan isn’t working, here’s a link to the [https://topics-cdn.dell.com/pdf/alienware-17-r2_service-manual_en-us.pdf|service manual], which shows where the video card fan is located and how to access it .Scroll to p.90 to view the necessary pre-requisite steps and then the procedure to remove the video card fan.

Status:

open

Original post by: jayeff ,

Text:

Hi,

It may be that the nVidia GPU has failed (or maybe even the fan for the nVidia GPU has failed and therefore it won't be used to prevent damage to the chip -this is only a guess on my part as I don't know this for sure)).

Try running the custom component test for video card in the [https://www.dell.com/support/home/au/en/audhs1/product-support/product/alienware-17-r2/diagnose|diagnostics program] for your laptop and check the results.

If tyou think that the video card fan isn’t working, here’s a link to the [https://topics-cdn.dell.com/pdf/alienware-17-r2_service-manual_en-us.pdf|service manual], which shows where the video card fan is located and how to access it .Scroll to p.90 to view the necessary pre-requisite steps and then the procedure to remove the video card fan.

Status:

open